There is something wrong with this system. So the deposit can't be refunded. If you have a customer service phone number, you can call it and let him handle it as soon as possible. Generally, the deposit can be refunded after returning the car. Shenzhen Qianhai Li Anyun Car Rental Co., Ltd. (Li Anyun Car Rental) was established on July 25th, 2006. It is an innovative company that focuses on automobile life cycle management and promotes the internet of automobile industry, and has developed into a large domestic automobile operator. Headquartered in Shenzhen.