Need to go to Vipshop official website to contact the official customer service to solve it!
1. You can contact the customer service of Vipshop, explain the relevant situation, and then ask the customer service to exchange the goods.
2. This situation is the fault of Vipshop, and the freight does not need to be paid by the buyer. You can send the goods to the delivery address designated by the customer service, and then wait for the right goods to come and get them.