Tools: HUAWEIMateBook, win 10, QQ browser 1 1.6.0.

1. Open the browser, enter Shentong Express official website, and click Customer Service.

2. Enter the customer service page and click the query service.

3. Enter the query service page and click Quick Query.

4. Fill in the waybill number and click Query.

Shentong Express Value-added Service:

1. Pick-up service: according to the sender's instructions, pick up the express mail at the designated place and deliver it to the designated destination.

2. Pick-up at home: a comprehensive service to collect express mail at the designated place and send it to the designated recipient according to the customer's instructions.

3. payment collection: According to the requirements of the transaction agreement between the sender's customer (seller) and the recipient's customer (buyer), it can provide fast delivery service for the sender's customer and collect payment from the recipient's customer on behalf of the sender's customer; At the same time, we can provide personalized services such as individual customers, monthly customers and customized refunds.

4. collect: a commercial form in which the consignee pays the express fee. It must be a payment method that meets all the elements of the express mail and is confirmed by both the sender and the recipient.

5. Insured price: according to the customer's demand, the user pays a certain amount of insured price according to the terms of the contract. In case of loss or damage during express transportation, Shentong Express will compensate according to the insured amount and terms.

6. Service Butler: Shentong Service Butler is a product that the marketing center provides personalized and customized active after-sales service with project management as the dimension.