If your phone automatically plays music or sounds, you can troubleshoot the operation through the following methods:

1. Check whether the smart life application has set up scheduled playback of music, weather, news and other scenes

If you set a scene to automatically play music/weather/news in the Smart Life App, music or sound will automatically play under trigger conditions. Please open the Smart Life gt; scene to check the scene settings. If you no longer need the scene, you can close the scene or long press the scene card and click Delete to delete the scene.

2. Check whether the relevant scenes are set in the smart assistant

Please check whether you are setting gt; smart assistant gt; smart voice gt; AI laboratory gt; scene linkage gt; Related scenes are set in My Scenes. If you no longer need the scene, you can close the scene or long press the scene card and click Delete to delete the scene.

3. Check the system default notification ringtone

If the default notification ringtone is set to music, the music will be played when receiving notification messages, making you mistakenly think that the music plays automatically.

EMUI 11.0 and below: Go to Settings > Sound/Sound Vibration > Default notification ringtone, click to listen to the selected ringtone to confirm whether it is the automatically played ringtone you hear. If so, you can choose System Ringtone or None.

HarmonyOS 2.0: Go to Settings > Sound and Vibration, click to listen to the selected ringtones such as incoming call ringtones, message ringtones, notification ringtones, etc. to confirm whether it is the automatically played ringtone you heard. If so, you can choose system ringtone or no ringtone.

4. Check the application notification ringtone

If an individual application plays music when notifying messages, it may be that the application has set a separate notification ringtone.

You can enter the settings of the app to confirm whether it is the automatically played ringtone you hear. If so, it is recommended that you adjust the ringtone to silent notification.

(1) Set up a separate method to turn off the application’s permission to allow notifications

EMUI 11.0 and below: First clear the notifications in the drop-down notification bar, and then when you encounter this problem again, Pull down the notification bar, swipe left or right slightly on the newly appeared app notification, click to enter when the gear icon appears, turn off the app's allow notification switch or select the ringtone to none.

HarmonyOS 2.0: You can directly choose to close the notification or set it to silent notification in the pop-up window after clicking the gear icon after swiping left or right on the application notification on the notification bar.

(2) How to turn off the application’s allowed notification permission in batch settings:

EMUI 11.0 and below: Enter settings, enter notifications/notification center, click to enter batch management, and turn off all switches , and then enable the app's Allow Notifications switch as needed.

Note: Some models do not have all switches, so you need to manually set the notification switches of the application individually.

5. Check whether the music player is open

If the music player is open:

(1) After inserting Huawei original headphones, music will automatically play . This is the function of the Huawei Music app itself. If you don’t want to play music, you can close the Huawei Music app in the recent taskbar.

(2) It may be that you accidentally pressed the buttons of the wired headset and Bluetooth headset. You can resolve the issue by turning off the app's remote control feature.

Take Huawei Music as an example: Go to Huawei Music>My>Settings and turn off the support for wired headset/Bluetooth control playback switch.

(3) It may be that you have mistakenly operated the desktop music icon, etc. It is recommended that you manually close apps that automatically play music.

6. Check whether Private Space/Multi-User is turned on

If you do not receive any notification when playing music automatically, it may be that you have turned on Private Space/Multi-User. When some third-party applications in Private Space/Multi-User receive a message, the message notification sound can also be heard in the Main Space.

Please switch to Private Space/Multi-User to check. The confirmation method is as follows:

(1) Private Space: Enter settings, search for Private Space, and check whether a Private Space has been created. (It displays that the entry instructions have been created, and it displays that the opening instructions have not been created). If so, please enter and check.

(2) Multi-user: Enter settings, search for multi-user/user, and check if there are other users. If so, please enter and check.

7 Restart the device

It is recommended that you try restarting the device. Restarting the device can close some applications that started abnormally and restore them to normal operation.