1. Check whether the sound service is turned on

1. Open "Start" - "Run" - enter services.msc - "OK" to open the "Services" window

2. Find the windows

audio service and select its status as started.

2. Check the sound card driver

In many cases, it is caused by the system not finding a suitable sound card driver. You can check it in the device manager:

1. Open "Start" - "Run" - enter

devmgmt.msc

- OK .

2. If your sound card information is found under Sound, Video and Game Controllers, then the sound card recognition is normal. If the sound card displays a "red cross", the sound card driver is disabled. Right-click and select "Enable".

3. If you see the "yellow question mark (or exclamation mark)" icon in the device manager, it is likely that your sound card has not been recognized. In this case, you can ask for the latest driver suitable for

Windows

system

from the hardware manufacturer. (When the machine is bought, it usually comes with some software CDs, and the drivers are often on it. You can usually find the latest drivers for Windows

systems

on the manufacturer's website . )

4. You can use

Driver Life to update the sound card driver.

Search from 360 Software Manager and download "Driver Life" or other drivers to install automatically. class software.

(1)

Open 360 Security Guard-Select Software Manager

(2). Fill in the search box and click the search button

(3). Follow the prompts and click "Next" to install.

(

4). As shown in the figure below, find the sound card driver to be updated, then click the downward triangle, and then click "Manually install driver". Driver Life will automatically connect to the server to download the driver corresponding to the current device. Click "Next" as prompted.

5) After the installation is complete, follow the prompts to restart the computer (if there are unsaved files, save them first to prevent data loss caused by restarting).