The memory may be insufficient. It is recommended to clear the memory. The solution is as follows. First, open NetEase Cloud Music in iOS 11 and iOS 16, enter the page, and click on the three horizontal lines in the upper left corner. Enter the page and click Settings. Enter settings, slide the page, find the settings download directory and click on it.

There are three possibilities: ① If you are playing offline, it means that the cache was not complete when you played the song before.

It may be caused by too much cache of NetEase Cloud Music. The solution is as follows: First open NetEase Cloud Music and click the button in the upper left corner to enter the settings center of NetEase Cloud Music. In the settings page, slide the page to find the cache management setting item, and click to enter the cache management page.

The solution for NetEase Cloud Music PC version songs not loading. First, I closed the process of NetEase Cloud Music and then restarted the player. Uninstalled the software and reinstalled it. Restart the computer. After deleting the download directory of NetEase Cloud Music, uninstall the software and reinstall the software.

First open NetEase Cloud Music on the mobile desktop. Click on the three horizontal lines icon. Click the three horizontal icons on the NetEase Cloud page. Click Settings. Click Settings on the three-horizontal icon page.

System version: iOS11 The failure to load NetEase Cloud Music may be due to a mobile network failure and the mobile network settings need to be adjusted. So how to solve the problem? Detailed steps are provided next. Click to open settings. Select Enter General. Swipe up to find Transfer or Restore iPhone.