This problem may have different solutions, here are a few possible solutions:

Make sure your computer meets the minimum system requirements for the game, including operating system, processor, memory and graphics card, etc. If your computer does not meet the game's requirements, the game may not start properly.

Check that the game files are complete and not corrupted. You can try to verify the integrity of the game files on Steam or other gaming platforms to ensure that all files have been downloaded correctly.

Update your audio drivers. If your audio driver is outdated or corrupt, the game may not play music properly. You can try updating your audio driver, or uninstall and reinstall the latest version of the driver.

Disable or uninstall programs that conflict with the game. Some programs may interfere with the game's normal startup or audio playback. You can try disabling or uninstalling these programs to see if that improves things.

Reinstall the game. If you've tried all of the above and still can't resolve the issue, then you can try uninstalling and reinstalling the game to make sure all files are installed correctly and functioning properly.

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