Cloud Music Secretary is the intelligent customer service of Netease Cloud. Netease Cloud Music is a music product developed by Netease and the result of Netease Hangzhou Research Institute. Relying on professional musicians, DJs, friends' recommendation and social functions, online music services mainly focus on song list, social interaction, big-name recommendation and music fingerprinting, with song list, DJ program, social interaction and geographical location as the core elements, focusing on discovery and sharing.