Please allow me to apologize for the poor quality of the products I sent you.
I don't know about this problem (poor quality). When I know, I will withdraw them from the sales.
You bought it before I withdrew the product, but I didn't give you an explanation.
So it's my fault. Apologize again. I will be responsible for this.
But I hope you can withdraw the argument, because we will suffer serious losses.
I promise you to deal with this problem as soon as possible. Please don't worry.
Order number:1113118898