Purpose: When people interact with each other, both parties hope that the use value they receive is greater than the use value they pay.
Principles of communication:
1. Principle of mutually beneficial cooperation: Mutual benefit means that both parties can meet the needs of the other party while getting rewards from the other party. Interpersonal communication is always a two-way choice and two-way interaction.
2. Principle of understanding: Understanding is a necessary prerequisite for successful interpersonal communication. Understanding means being able to truly understand the other person's situation, mood, likes, dislikes, needs, etc., and being able to care about the other person from the other person's perspective.
3. Principle of equality: Treat everyone equally when interacting with others, do not love the rich and dislike the poor, and do not treat others differently because of family background, status, authority, etc.
4. The principle of sincerity: Only by treating people with sincerity and being open-minded can we have the resonance of emotion and gain true friendship.
5. Principle of tolerance: In interpersonal communication, it is inevitable that some unpleasant things will happen, and even some conflicts will occur. At this time, you must learn to tolerate others and not care about others.
Extended information
The components of interpersonal communication skills:
1. Interpersonal sensitivity. It refers to the ability to perceive other people's feelings, motivations, needs, thoughts and other inner activities and psychological states, as well as the ability to feel the degree to which one's words and deeds affect others.
2. Personnel memory. It is the ability to remember the individual characteristics of the person you are interacting with, as well as the situation and content of the interaction. In short, it is the ability to remember all information related to the objects of communication and their communication activities. 3. Interpersonal imagination. The ability to think about issues from the perspective of the other party's status, situation, and standpoint, and evaluate the other party's behavior. It’s the ability to put yourself in other people’s shoes.
Baidu Encyclopedia-Interpersonal Communication