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Summary of workplace information (selected 100 sentence)

Woman, this is a stumbling block to a man's career. It is difficult to fall in love with a woman and do one thing. There is only one way to avoid obstacles and love a woman at will, and that is to get married. It's like carrying a burden on your back, but the only way to free up your hands for work is to tie it on your back. This is marriage. The following is a workplace message I specially collected for you. Let's take a quick look.

1. How long has it been since you settled down to think about your parents who are far away? They bear hardships for us and have no regrets. What have we done for them?

If the shoes you like are out of size, go to the store next door and buy a beautiful coat. The noodle restaurant I used to go to closed down, so I went to another restaurant and ate a bowl of delicious powder. When the person you like is gone, you should take a good class and make more money. There are countless ways to make yourself happy, and there are countless ways to the future. People will grow up, and what they once indulged in will become a dispensable pastime. Nothing is irreplaceable, including you.

3. After graduation, I go to work every day and find that it is not so important to go to QQ. Those who drill are all gray.

4. For bad reviews in the workplace, if you are angered by mean criticism, further let your emotions affect your work status, and then make further mistakes in your work content, then you can't do it. If we can put aside too many words and listen to our own critical areas, we may really improve the quality of our work.

5. In the workplace, you should spare yourself. If you go on the rampage blindly and strive to be the first, then you are likely to be weak at a critical moment. The race is a marathon, and it is useless to win the first place at the starting line. Winning at the finish line is the most important thing.

6.90% people will form their first impression of you within 4 minutes of seeing you, and 60% and 80% of these comments come from body language that you don't care much about. As a new employee, if you want to be accepted soon, don't miss every opportunity to speak with your body from head to toe.

7, can tolerate poverty, can't betray personality; Can pursue wealth, not squander it; Can express differences, can't stir up right and wrong; Don't be good, don't be evil; You can be a gentleman or a villain; Can tolerate sloppy, can not tolerate decadence; You can have no education and no taste; You can be charming, but you can't indulge too much; You can't say thank you, you can't help but be grateful.

8. A clear understanding of life is just a passer-by, and the rules of life are not complicated. If you are too hurt to cry, try to smile, and you will always leave your troubles behind. Why keep it in your heart? Your trouble is just a transition. Looking back at the bleak place, it is better not to look back.

9. Many people clock out at the first time after finishing their work during office hours, waiting for the start of the next such working day. Our life is only over 20,000 days, and some of us have spent more than 10,000 smallpox in this cycle of self-torture.

10, a newcomer in the workplace, has no experience in all kinds of affairs, and it is necessary to ask for advice. However, asking for instructions does not directly push the problem to the leader. You should prepare your own plan before asking for instructions. It's no problem to be naive.

1 1. Everyone in the workplace must understand that being responsible for work is the quality that every employee should have. Sociologist Davis once said: to give up the responsibility to society means to give up the opportunity to survive better in this society. Richard, if you give up the responsibility for your job, it means you give up the opportunity to develop better in the enterprise.

12, one day you will keep your long hair and work hard in the workplace, never complain about anything, never talk about people's right or wrong, always smile on your lips, learn to appreciate each of your colleagues and learn to appreciate their kindness to you; One day you will understand that marriage and family are only a part of your life, not the whole thing. Who you meet is more important than who you become! One day you will find yourself and know that being the best you can be is the most beautiful!

13, Pony's creativity or design has been appreciated by the boss. Although you are sad and even a little jealous that your design is unsuccessful, you should praise Pony within the hearing range of your boss: Pony's idea is really good. In the competitive workplace, being good at appreciating others will make your boss feel that you are kind in nature.

14, the workplace pays attention to unity and cooperation, and it is helpful to get more help. It is your wealth to have the credit for your own creation, and other people's things are others' after all. If you want real money and gain real recognition in the workplace, you must create it with your own real skills. The management decision-making ability forged by necessary experience and personal experience is often beyond the reach of people who take shortcuts. Opportunistic practices will eventually harm others and themselves.

15, loneliness and loneliness are really different. Loneliness only means that there is no one around, and loneliness is a psychological state that you can't communicate with others or share your feelings. When we are surrounded by close people, we are not lonely, but we are not necessarily lonely.

16. For newcomers in the workplace, it is not a good thing to be eager to perform. Safety is the key, and it is important to exercise patience. After graduating from master's degree, Song Zilin entered a foreign trade enterprise with a professional counterpart and a high income. She is ambitious and wants to achieve something. In order to win the favor of her colleagues, she is not only enthusiastic about the tasks assigned by her boss, but also often works overtime and does some extra things.

17, human desires always violate the rules. The existence of hidden rules is completely normal and inevitable. The existence of such incidents shows that our workplace is composed of normal people who eat whole grains, and these people are in the interaction of a workplace with imperfect rules.

18 but anyone with work experience knows that the workplace is no better than other occasions. You can't express what you want, otherwise it will bring trouble from your mouth. Everything is easier said than done. Even experienced people in the workplace may accidentally say things they shouldn't because of their own blind spots.

19, busy is vertical center on the left and dead word on the right. When people are so busy, their minds swell and lose themselves, and their hearts die. In the fierce competition in the workplace, how to ensure efficient and busy in a limited time is a problem that all people in the workplace need to think about.

20. Many people will say that I was late and the company deducted my salary, but why didn't I get overtime pay for overtime work? Why didn't you get a reward for your meritorious service? Once you made a mistake, the boss kept pointing at your nose and scolding you? There is no absolute fairness in the workplace, you should do things with a square mind.

2 1, several skills to improve the image of the workplace at the end of the year, in the workplace, in addition to your work strength and ability, there are some unwritten rules, that is, to know, manage and play your due image, which is the responsibility of the workplace and one of the unspoken rules in the workplace.

22. Don't think that you can make a living on your own, unless you are more than twice as strong as your peers in this field and more than twice as strong as the average person in this field. If you don't have the ability to make people shine, your looks, relationships and even your walking posture may become important resources in your workplace life.

23. In the workplace, learning to be patient often requires more wisdom than strength. When you are full-fledged, you pay twice the price for those who hurt your dignity. That's when you are proud.

24. Women in the workplace should learn to ask men for advice, which is also an appreciation. This means that you value his opinions and experiences and make him feel the importance of his existence. When you ask for advice, don't let him think that you have to ask everything, which will make him feel that you have no judgment and don't know how to choose.

25, endure, scold and get out. Endurance: learn to be calm, lower your mind, act modestly, get rid of impetuousness and keep your position in the team. Perseverance: To build core competitiveness, you must be slow and unique. At the critical moment, once your expertise is out, everyone will retreat and submit. Roll: If you are not suitable for your current job, you should find a career platform again in a timely, decisive and rational manner.

26. Customize the success criteria and balance the way of value comparison; The connections of famous universities are helpful to the workplace, but academic qualifications are not the only way to succeed in the workplace; 3. Invest in contacts and care more about colleagues and friends; Open your resume to get attention, keep in touch with reliable headhunters, and treat external opportunities with an open mind; 5. Do things in a down-to-earth manner, show the results actively, and don't wait for the leader to find out.

27. Responsibility and value. We got some bad news. These things from the media and the internet will affect our mood and our judgment. This is only one aspect of the matter. What is important is how to respond flexibly and actively in this context and take necessary measures to create better value. Never indulge in that atmosphere and forget your responsibilities and values. The pain of menstruation, the confusion of the present, can never become the confusion of the future.

28. You need to be flexible. New workers may have to change their professional roles frequently, which means that you have to change from one role to another flexibly and quickly to adapt to the changes of the times and environment.

29. There may be objective factors for not being reused. If you may encounter institutional constraints, or the timing is not good, there are still some people who meet bosses with strong desire for power and control and take your work as their own, leaving you helpless and so on. Faced with these objective factors, you can take a natural attitude and accept this helplessness in life, thus balancing your mentality.

30. It is not necessary to explore people, but it is suspicious to explore people. People don't have to say everything. They have no friends. People don't have to be harsh, harsh is far away. People don't have to be humble, and humility has few bones. People have no retreat, and there are few retreats.

3 1. As a white-collar worker in the workplace, only by being kind to others can we be kind to ourselves. When you are kind to others, you will be understood and respected by others, thus promoting a more harmonious and friendly workplace circle and showing your charm and grace to the fullest.

32. When you first enter the workplace, you should be calm and broad-minded; Work actively and modestly; Be low-key and do things seriously; Take the initiative in your eyes and be disciplined in your behavior; Be careful and concentrate; Always be optimistic and always be cautious. You have a successful career and smooth sailing.

33. Professional clothing must be clean, neat, solemn, concise and generous. Unscrupulous, messy, sloppy and bloated, with too many layers. Avoid wearing sportswear to work.

34. Express yourself bravely. Silence when you see the boss, and every move is unnatural. Even if we get together after work, we should try to keep a certain distance from the boss, for fear that pretending to be familiar will be too conspicuous. If this goes on, the gap between us will definitely get deeper and deeper, which is really bad for you.

That man did an injustice to you, and you suffered for it. Totally understandable, but please stop. Think about it, there are unjust people in the world, which you can't change. It is irrational to suffer for the character of others beyond your control. Also think about it, unjust people will do unjust things, but this unjust thing happens to fall on your head. If you think like this, you will transcend personal grievances, regard your own experience as the material to understand human nature and society, and you will be much more open-minded when fighting injustice.

36. Talk to smart people, be knowledgeable; When talking with people with a wide range of knowledge, you should have the ability to distinguish; Speak to people with high status with a grand attitude; Be generous when talking to rich people; Be emotional when talking to the poor; When talking with people with low positions, be modest and polite; When talking to the boss, you must impress him with strange things; When talking to subordinates, you should convince him with your own vital interests.

37. When entering the workplace, a few people hope to find a good job, get a high salary first, and then work hard. I still don't think the salary is enough. Why should I work hard? In fact, the people who really win in the workplace are those who don't care about personal gains and losses, work hard and make unremitting efforts. Because the boss likes those who work hard for free first, and then he will reuse such excellent people, the smartest people.

38. The workplace is like love. Choosing a good boss is as important as finding a good wife or husband, because they will affect your life. The workplace is like a playground. Everyone rushed forward on the runway. Some people run in front, some people chase after them, some people fall, and some people keep running. Only those who persist can reach the finish line. The workplace is like a wine field. You can drink as much wine as you want, and you can be an official. If you can't do it, you'll be drunk. If you can't do it, you can only return it.

39. No matter whether you have the ability or self-confidence, you should avoid narcissism and not make yourself an island. In curtain wall design, you need to find one or two intimate friends, and we can discuss with each other and exchange our feelings.

40. Trust is a bridge between people. Children pass strangers every day, but few people can become friends. However, getting to know each other in the vast sea of people is a rare fate.

4 1, long-term vision is a good thing. People who can bear hardships and are good at losing money will not suffer big losses after all. When they first enter the workplace, losing money is a blessing. Hello, I can join you. In business speculation, you will always earn less and lose more.

42. At work, you should make your boss feel that you always devote yourself to your work, no matter how much you do or how little you do, or even how much you do spontaneously, instead of going to and from work every day, as long as you do your job well, which is more conducive to promotion.

43. In some enterprises, women's status and income are lower than men's. In my opinion, it can't be simply attributed to inequality between men and women. Sex is not that women don't work hard enough in the workplace, but that women's efforts are usually interfered by family affairs and their own physiological characteristics, and they are not as persistent and stable as men.

44. workplace eloquence workplace social eloquence has become a course you need to learn. How to speak is a science, sometimes it is not inferior to the function of the work itself. Say whatever you want, and look on the bright side, you will find this person straightforward and bold; Worst of all, unadorned language can occasionally become a sword that hurts people. Knowing the following 18 workplace speaking skills can make you more attractive and step by step in the workplace.

Praise from colleagues is like perfume. You can smell it, but don't drink it.

46. Timing control in management decision-making is an important embodiment of leadership. Opportunity has the objective reality independent of human will, and managers also have the realistic possibility of effectively controlling it. Decisiveness and seizing the opportunity are important conditions for the success of decision-making, especially in the case of drastic changes in external conditions, the grasp of the decision-making opportunity often determines the success or failure of the whole management activity. Therefore, if managers want to learn to improve their decision-making ability, they must learn the leadership art of grasping the decision-making opportunity.

As a manager of an enterprise, you should hold the center of power. The so-called center is the authority of rewards and punishments. This is the attitude that a manager should have. In other words, hands-on management is no longer suitable for modern enterprise management, because it will get twice the result with half the effort. Although managers have paid a lot, it has no effect.

48. For an enterprise, a well-run enterprise not only needs to serve customers well and establish a good relationship with suppliers, but also needs to take good care of employees in its own team and give them full trust. If an enterprise can't treat employees well, then employees will not devote themselves wholeheartedly to the enterprise, which will affect their attitude towards corporate customers. They will not consider the interests of the team, and ultimately hurt the interests of the enterprise. For enterprise managers, it is necessary to establish the same values of "managers serve employees, employees serve enterprises, and enterprises serve society", build a harmonious and United corporate culture, and maximize the profits of enterprises.

49. A boss once told me from the bottom of his heart: You should adapt to your boss, and you can't expect your boss to adapt to you. It is called "heartfelt words" because he took the position of boss according to this golden rule, which was also the mantra of his former boss.

50. There is no doubt that the most popular and concerned employees in enterprises are those excellent employees, that is, a few employees with superior abilities. These star employees are often valued by managers, while those ordinary employees are often ignored. It is easy to hit the morale of the team, thus making the talent of "star employees" out of balance with teamwork. To avoid this problem, managers need to pay more attention to ordinary employees, especially those "short board employees" who need more encouragement and appreciation.

5 1. Newcomers should not take it for granted that there are problems when they are not rich in work experience. They should consult their leaders and colleagues more, which can reduce the chances of making mistakes in their work, and strengthen communication with the team and quickly integrate into the team.

52. Speak with data and do things with passion-success requires your passion. The hardest thing to do is to do simple things repeatedly!

53. It is very important to maintain the corporate image with the phrase "details determine success or failure". As employees, we are the best business card of the company. Whether it is the usual gestures, manners, clothes and manners, it can reflect the cultural atmosphere of the company. Therefore, it is very important to maintain good moral cultivation and care for the company's corporate image, whether for its own promotion or the company's development.

54. After working for half a year: No matter the gap or difficulties, every newcomer in the workplace will encounter them more or less, but their endurance and solutions are different. You may be able to find your own shadow from them, or you may be able to foresee your future problems from them-in the workplace, in fact, every generation is so similar, so let's take a look at your past or future workplace stories.

55. If you really have no ambition, then fight for money. Everyone will return to the game once in a while. If it weren't for the money, who would be an official? So making money is the main pursuit of people. A dangerous situation in the workplace is that the boss wins people's hearts with ideals and wants them to work for nothing. But if you really want to work for free, then you are worthless. If you really don't want anything, go and make money.

56. If you know people, you don't have to explore them, but if you do, you will complain more. You don't have to finish what you say, but you won't have any friends after you finish. There is no need to be harsh on others, it is far from being harsh. You don't have to be modest to respect others. Modesty means less bones. People don't have to retreat, and it's hard to retreat. Feeling cheated by others, not angry with words; Being insulted and not moving; Look at people's mistakes and don't praise them; Don't remember the benefits to others; Remember the good of others.

57. In economics, the success rate of starting a business for the first time is less than 10%, and the average person will not really succeed until the fourth time. In the science of love, the success rate of first love is only 6%, and more than half of people can get married after four or more times of love. Some people say that economics and love science are interlinked, which seems to be true.

58. Only a major can reflect your value. Don't talk at work. It is a good way to improve your professional quality as a long-term goal.

59. Keep your distance from rappers in the workplace. Rappers often reveal other people's privacy and are extremely keen to spread some vulgar rumors. If someone hears his private exposure in other people's mouths, the betrayed person must be very angry with his friendship and trust. If a third party gets involved in the secret, things will get out of hand.

60. Think of those who are more frustrated, more difficult and more unlucky than themselves in the workplace. By comparing the degree of frustration, I gradually turned my out-of-control emotions into calmness. The second is to find and analyze the aspects that you don't feel frustrated, that is, to find out your strengths.

6 1. Workplace projection test is mainly used to measure personality, motivation, etc. It requires the testee to describe or respond to some ambiguous or ambiguous stimuli with unclear structure, and infer the intrinsic psychological characteristics of the testee through the analysis of these responses.

62. You should be good at discovering changes and adapting to them. No matter what changes have taken place in the surrounding environment and a certain stage of life, we should be good at discovering and controlling various opportunities, so as to better grasp the changes in the workplace.

63. In the workplace, there are thousands of words, so you must learn not to talk. Nobody thinks you are dumb if you don't talk. Opening your mouth is wrong. Don't let others use you as a gun. Before you speak, please think about this sentence and be careful what you say.

64. You must be proficient in the method of accepting criticism, face the judgment of your boss, think that you are right, and you lack the ability to understand problems; Think that you are wrong and have no ability to solve problems-the best way to accept mistakes is to avoid talking about them. Finally, don't talk to the boss about justice.

65. Newcomers in the workplace should start with small things. Why do many people always feel that there is no chance? A large part of the reason is that their vision is too high and they forget that no matter how great the cause is, they must start small. Generally speaking, newcomers who have just entered the unit should start at the grassroots level. On the one hand, it is to let newcomers fully understand the operation of the unit, on the other hand, it is also for the unit to inspect newcomers and exercise their abilities.

66. In the workplace, a person who only cares about pulling carts can always be a worker. To be an industrious person, you must learn to look up at the road. Otherwise, you will always have no credit for your efforts, always passively wait for opportunities, and never create opportunities.

67. The concept of added value in the workplace reminds us that whether and when you can get a promotion and salary increase does not depend on your wishful thinking, the boss's personal likes and dislikes, or the unnatural relationship between men and women in the office, but on how much added value you have brought to the enterprise and how much value you have been used.

68. Under the traditional loyalty culture and the market logic thinking mode of maximizing modern business interests, people always tie the length of working hours with contribution and loyalty. The atmosphere of excessive overtime gradually spread in the workplace and gradually evolved into a hidden rule of overtime.

69, in the process of implementation, according to the development trend of things in a timely manner to report to the leadership, so that the leadership's decision to be fully implemented, and strengthen the implementation, so that the strategy can be successfully implemented. A smart strategic enterprise may not take off, but also needs strong execution and qualified executors.

70. Help managers grow and promote the development of local enterprises. We learned a lot of good things. After more than five years of training, many managers have made progress, grown up, got promoted, got a raise, and developed well ... This is our greatest comfort, the greatest comfort, and the pride of finding them. Sometimes there is justice, and there is always a reward for giving. Keep your word. Do the best if you want to do it! I firmly believe that helping managers grow is to promote the development of local enterprises.

7 1, those who can do will always have endless work, and those who can't do it will never have a job. Many people have a higher probability of making mistakes, and they often end up thankless. People who do or don't do it often make no or fewer mistakes, but they give the impression that they are good comrades.

72. The purpose of life is that there is always a reason for you to live, and there is always something you should do. Your existence is special and important. The meaning of life is: every moment, the experience in life can bring you satisfaction and joy, so that you can fully feel that it is worthwhile to live for this purpose.

Life is beautiful and getting better every day, so we should face life positively and optimistically and believe that we can create a better tomorrow. Letting negative thoughts stay in our minds for too long will only ruin our lives.

74. No one will make mistakes, but the attitude towards mistakes may affect your career. Only individuals dare to admit their mistakes can they stand on their own feet; Those who can admit their mistakes and keep their indomitable attitude are the warriors who can break through the dangerous beach in the workplace.

75. Don't fight with people everywhere. Some people are psychologically unbalanced simply because they compete with others everywhere and keep themselves in a state of tension. In fact, people should live in harmony. As long as you are not hostile to others, others will not be your enemies.

76. The contradiction asked by colleagues will not only affect each other's work efficiency, but also affect our working mood. The fewer contradictions between this colleague, the better. It requires us to learn how to avoid contradictions and make the relationship between colleagues more harmonious.

77. Many people in the workplace dare to face many difficulties and take risks to start over. However, there are some winners and some losers. This phenomenon can not be ignored, that is, in today's workplace, more and more people become monks halfway.

78. Although many bosses don't like flatterers who talk too much and do too little, praising the boss from time to time will leave a good impression on him and promote him faster. Of course, flattery should pay attention to language art.

79. Being eloquent is not a difficult thing. As long as you accumulate a certain amount and do more exercises at ordinary times, it is easy to become a good eloquence. As long as the method is proper, anyone can talk freely.

80. It is not advisable to extend working hours because time is a limited resource. In contrast, energy is different. Energy is infinite. Energy mainly comes from the body, emotions, thoughts and spirits. By strengthening physical fitness, maintaining positive emotions, concentrating thoughts and rationally distributing energy, we can finish our work more efficiently. You know, many foreign companies do not support employees to work overtime.

8 1, whether a person's mood is good or bad will be transmitted to others, just like a stone thrown into the water, the calm water surface will splash ripples and spread in a circle, which psychologists call the Mohr effect vividly. Don't complain all the time when you are in a bad mood, so as not to suppress the atmosphere in the whole office; Of course, when you are in a good mood, you should also remember to share generously and let the ripples of happiness spread further.

82. Because you go with the flow, don't make progress, don't share money and save face. Because I am afraid of my parents, I have no opinion and dare not make a decision alone. Because you are naturally fragile and slow-witted, you just want to do your work step by step. Because I want to do business without capital, I want to sit at home and wait for the sky to fall. Because you complain that there is no opportunity, you can't catch the opportunity when it comes, because you can't catch it.

83. The time when a tree blooms is doomed to the life, work, love and even fate of many people in this world. I dream, treat every day with the truest heart and sincere feelings, meet you calmly in the long river of time, and protect the beauty of love with me. This is not a dream, we all believe it.

84. The same body effect, also known as the single body effect, means that students classify teachers as the same type of people and are bosom friends. Students trust and accept the words of "their own" more. There is a famous saying in management psychology: "If you want people to believe that you are right and act according to your opinion, you need people to like you first, otherwise, your attempt will fail." Therefore, teachers should first learn to treat students as their own, be their intimate friends and be equal to them, so as to improve their influence.

85. This is Happy Radio. Your friend ordered a song for you. I wish you success in your work, always smile, always good luck, constant affection among friends, harmonious and happy family and happiness around you every day.

86. Sharing your failures will not only impress you more, but also make others take fewer detours.

They have a positive attitude. As an executive, I prefer those who face challenges and projects with a positive attitude to those who have various excuses and ask various questions. Then guess who can get the promotion and promotion?

88. Strong exercise can make you full of energy. Your body needs exercise. Lack of exercise will especially damage people's brains, leading to imbalance between hormones and neurotransmitters. Physical exercise is one of the best means to restore brain vitality. Don't let your mind be dragged down by a weak body.

89. Asking why is the quickest way to learn. Second, making friends is more important than learning knowledge!

90. Smart women don't bind men with love. She will only make him need himself. This is not love, but it is the control of love.

9 1, the boss will only focus on his own workplace interests, anything that harms his own interests will be put an end to, and anything that can benefit will be done.

92. You should learn to respect everyone. Don't despise someone just because their service is not important or their ability is not strong, because you never know who will be behind them.

93. In daily communication, it is best not to be too purposeful. Everyone has hobbies. Try to look at the problem from the other side's point of view, consider the other side, and provide satisfaction for the other side's psychological needs, so as to establish a harmonious interpersonal relationship. ?

94. Don't talk about words like "maybe", "later" or "maybe".

95. "I'll tell you one thing. If you want to survive in the workplace, you must learn to express yourself, no matter what you want to express is known, disdainful or even doubtful. As long as you think what you want to state and express is good for you, you must speak out boldly. Because only when you express it can people understand you and win opportunities for themselves. "

96. Let me tell the story of starting a business, just like Sister Xianglin tells the story of Amao. There is no point in talking too much.

97. What's the connection? Networking equals resources, resources and resource integration equals assets, assets are win-win, and integration is cooperative. At this time, everyone is mutually beneficial, and the so-called "A" is to support each other.

98. There is no such thing as happiness or misfortune. Learn to bear it slowly. Learn not to complain about sadness. Yes, bear with it. I will try my best. I will return to the initial indifference, goodbye, self-righteous youth, goodbye, and the beauty of imagination. You can only smile when the reality tells you that you have to face it.

99. Be grateful for everything. Be grateful to the person who hurts you, because he has honed your mentality; Be grateful to those who cheat you, because they enhance your wisdom. Knowing how to be grateful to your parents will have the motivation to continue to struggle; Only by knowing how to be grateful to enterprises can we face the pressures and challenges in the workplace with the best attitude. If you don't know how to be grateful, there will be resentment in your heart, which will make people become negative and painful, and eventually lead to the loss of contacts; When a person knows how to be grateful, his grievances will be resolved, he will be happy and full of strength!

100, whoever has the will to endure hardships can achieve any goal. I am not happy, but I can live with a smile.