First, take responsibility and "sincerely" create excellent rescue team
"Children are the first to benefit from the fruits of social development, and children are the first to suffer from the dross of social development". To help children's hearts be destroyed to the maximum extent, and to build a work team with "positive thinking, good business and good service" is the primary premise, and "sincerity" is the fundamental.
strengthen the cultivation of post ideas. "Conscious action comes from correct understanding". In order to enhance the staff of the uninsured center's understanding of the importance of the post, the center puts forward three questions to each new comrade: First, why are there street children? Second, what are the social problems of street children? Third, what am I doing in the uninsured center? Through putting forward and discussing questions, every comrade's understanding and understanding of the importance of the central work have been enhanced.
select the best and match the strong staff. The rescue management station has few personnel, complicated affairs and many emergency situations, but each team always insists on assigning the best comrades to the uninsured center. In management, the webmaster of the rescue station serves as the director of the uninsured center, and the chief of the business department focuses on daily rescue; Reasonable allocation of age, mainly young people; The performance is assessed in stages, and the comrades who are outstanding in their work are commended and encouraged, and the comrades who are lax in their work are ordered to rectify and change their posts. Since the establishment of the center, three comrades with insufficient performance have been transferred to other posts for exchange.
define the responsibility of rescue and guardianship. Entering the uninsured center is a trust, and it also requires a special post. All the comrades in the uninsured center must be familiar with their post responsibilities and supervise each other according to their responsibilities. All the comrades in the uninsured center must have a clear division of labor, and there are special personnel responsible for the daily life, psychological counseling, culture and education, medical rescue, escort to their hometowns, and file records of street children, so that they are more professional and service-oriented, and the accountability is more clear.
Second, work in the front, and "be careful" to achieve accurate management
Due to the characteristics of being young, indistinguishable from right and wrong, easy to be used, and unclear in narrative, it is not uncommon for some street children to be sent back and come back, and to wander the streets again, repeatedly consuming limited relief resources. To realize the transformation from extensive rescue to precise management, "carefulness" is the starting point.
street children are classified and documented. The analysis of 5 street children rescued in recent years shows that although street children account for less than a quarter of street minors, they are the main body of street minors' rescue. In terms of gender, 64.6% are men and 35.4% are women; In terms of age, 25.% are under 7 years old and 58.3% are over 8 years old; In terms of outflow areas, most of them come from rural areas, accounting for 68.9%, of which Yunnan, Guizhou, Sichuan and Anhui are the majority, accounting for 76.6%; In terms of education, primary school culture is 74.2% and junior high school culture is 25.8%; In terms of family, more than 5% parents have bad relations or divorced, and 34.2% street children have run away from home more than twice; In terms of bad behavior, 22.9% make a living by stealing, cheating, robbing, begging and other illegal and criminal acts. According to the analysis data, the center manages street children by gender, age and region, which not only improves the pertinence and effectiveness of assistance, but also timely treats children with special circumstances, such as repeated assistance.
street children are managed separately. In July, 26, according to the requirements of "Basic Standards for Relief and Protection Institutions for Vagrant Minors", the relief and protection of minors were separated from vagrants and beggars, and the management mode of "caring, educating and guiding, and restraining management" was implemented. In April 27, street children were further separated from minors, and a new management system and working mechanism integrating rescue, protection, guidance, education and escort were established, and a more detailed personal account was established to ensure that every child who entered the station received the most appropriate assistance.
Third, people-oriented, "love" soothes spiritual pain
Compared with children in normal families, street children have congenital mental shortage and personality disorder, and it is complicated and unfair to see the world through their eyes. To soothe young hearts, "love" is the foundation.
adhere to the whole program service. In the past, the relief for street children was mainly temporary, and they were sent back to their original places, lacking feedback on every link, especially the follow-up situation. The relief station was just a temporary haven. To solve this problem, we insist on focusing on three links, namely, guardianship management, psychological counseling and return visit investigation. Although a lot of work has been added, the whole process of tracking and monitoring of street children has been guaranteed.
adhere to family management. Although street children have their own misfortunes, their lack of warmth and care is the same. In order to help street children feel at home, the center has established a "one-for-one" family twinning management system. In addition to providing life assistance to street children who come to the station for help, the family support staff pay more attention to spiritual and psychological care, actively make friends with them, play games, talk about life and ideals, exchange ideas during the conversation, and build feelings through participation. When street children leave the center, they are responsible for sending small gifts and necessary daily necessities on the road. These jobs are intended to convey a kind of family information that is respected and cared for. Family-style service impressed many street children and their families and left with gratitude.
adhere to school-style education. How to manage both life and study? In July 27, the first "Sunshine House" flying aid education base was unveiled in Huzhou Rescue Management Station. The base takes the street children in the station as the main service object, takes the cultivation of healthy and stable minds as the main purpose, and combines formal teaching with random education to prepare the street children for their successful return to society. By offering practical technical training, make them master a skill; Help them establish a correct outlook on life and values through knowledge contests, life lectures, visits to martyrs' cemeteries and other lively social practice activities.
Fourth, improve the hardware and "enthusiastically" optimize the rescue environment
Entering the Huzhou rescue management station, the most lively place is the uninsured center, and the most beautiful place is also the uninsured center. Enthusiasm is the driving force to create a warm home for street children and optimize the rescue environment.
invest as much as possible in hardware. Although street children are in an extremely weak social position, their curious and active nature is the same. It is the original intention of the establishment of the uninsured center to make it a first-class rescue park with perfect facilities, complete functions and beautiful environment. Since 25, the government has invested a little, given charity assistance, and raised a little from the society. For three consecutive years, the rescue room has been rebuilt and expanded by 4, ㎡, and 3 million yuan has been invested in hardware construction. The rebuilt center has an activity area and a rest area, and men and women live separately. There are 14 rescue beds, and the per capita living area exceeds the national standard. On the basis of the original hardware, the center has also added and improved "new eight possessions", that is, a good dormitory, a good bathroom, a good clothes drying field, a good canteen, a good cultural activity center, a good study room and a good clinic.
expand the function as much as possible. In order to meet the new rescue needs, the center has set up functional areas such as activity room, library, training classroom, film and television hall, patriotic education room, etc., and added fitness equipment, computers, chess and cards, calligraphy and painting, etc. Every day, this is the place where street children are most willing to go. In addition, the "Center" has specially set up a psychological counseling room and a medical clinic, equipped with full-time psychological counselors and medical staff to provide psychological counseling and disease prevention for street children according to different situations.
render as much as possible in the atmosphere. In order to help street children find lost happiness and feel the atmosphere of home, the center gives full consideration to respecting children's nature in environmental settings, and tries its best to render virginity and childlike interest. Advertisements and pictures can be seen everywhere in the conspicuous position outside the center, and there are small toys everywhere in the dormitory. In the dormitory, the age of the children is fully considered, and the dormitory is divided according to age and gender. Girls' rooms are mostly decorated with colored flowers, and boys are mostly decorated with animal patterns, which means a strong sense of humanization, home and life.
Fifth, broaden channels and "sincerely" integrate social resources
Although children's vagrancy is a special social phenomenon, it reflects the main social problems in the social transformation period. Sincerity is the key to social responsibility for social problems.
many parties work together to solve difficult problems. In the first half of 28, in order to form a strong atmosphere for all sectors of society to pay attention to and help vagrants and beggars, a joint meeting system for helping vagrants and beggars was established, led by the civil affairs department, in conjunction with many functional departments and units such as public security, law enforcement, women's federations, disabled persons' federations, charity, media and so on. According to the weekly situation, there were meetings to comment, quarterly work reports, and detailed regulations by departments were implemented according to their responsibilities. Relying on this platform, in the past three years, the proportion of street children's assistance has doubled compared with the previous three years.
expand the extension and deepen it. In 27, in order to further expand the influence of relief and enhance the relief effect, the "uninsured center" and the resident "Dojo Primary School" were established in pairs. This school is a private school with left-behind children in urban and rural areas, children with family difficulties and orphans and disabled children as its main students. On the one hand, it can use the resources of the uninsured center to help students with difficulties; On the other hand, a few street children can be arranged to study in schools. By taking advantage of Children's Day on June 1st, the cold and summer holidays, we will take humanistic care, psychological counseling, hand in hand and other activities to eliminate the psychological state of poverty, street children's isolation and inferiority, establish a confident and upward pursuit of life, and grow synchronously under the blue sky. Over the past few years, the Center has organized more than 2, left-behind and poor children to participate in activities, and conducted free physical examinations and donated books for more than 1,2 left-behind and poor children.