Many actual businesses are not necessarily operated by Ctrip itself, but local suppliers. It means that the previous store operation has been changed to online sales, mainly because the local travel agency or air ticket supplier you are looking for is unreliable, and the hotel or that hotel enjoys resources in * * *.
As far as Qunar and Ctrip platform are concerned, they all want their customers to enjoy high-quality services, and the starting point is good. However, due to the negligence of suppliers or local objective conditions, they can't meet the customer's service requirements, which sometimes leads to customer dissatisfaction. Consumers vent their complaints to where to go and Ctrip. For example, I have ordered many times on a certain platform, and there is no problem. After a reservation, I suddenly found that the service was defective. We should face what happened rationally and should not deny a platform with an unpleasant reservation. There are many merchants selling products on Taobao. Ctrip and Qunar only focus on a certain industry. Specifically, they gather merchants in the tourism sector, set up shops online and sell tourism service products.
Briefly explain what a supplier is: your local travel agency has an office shop in a street, and which online platform will he go to sell his travel routes one day. This travel agency is called a supplier, and air tickets and hotels are also a concept.