1, make an appointment by phone.
The Ministry of Health of the People's Republic of China stipulates that from 2009, all large and medium-sized hospitals should register their telephones one after another, mainly for the convenience of older or unfamiliar middle-aged patients. They can call the hotline to make an appointment, and the customer service staff will help them register for an appointment.
Booking computers online is becoming more and more popular, and most families have installed computers. Online booking is mainly aimed at young and middle-aged patients. Most of these patients have mastered the basic skills of computer surfing, so they can make online appointments conveniently.
3, mobile Internet booking
Mainly for patients who are temporarily away from the computer or busy with business, as long as he takes out his mobile phone and presses a few keys, he can quickly complete the appointment by visiting the WAP appointment registration website.
Step 4 make an appointment by SMS
Appointment channels and mobile phone online appointments for hospitals are aimed at patients who are temporarily away from the computer or have busy business. Users can quickly complete the reservation by sending specific instructions to the SMS reservation center.
5. Self-service booking machine booking
Placing this machine at the hospital registration office, outpatient hall and other eye-catching positions can greatly facilitate patients who have already seen a doctor in the hospital to make an appointment for the next visit directly in the hospital. If the patient is not familiar with its use, he can also ask the on-site appointment registration guide for assistance.
Third, the system characteristics
1. Use standardized interface to realize the communication between the appointment registration system and the internal system of the hospital.
2. Various mechanisms ensure that the reservation registration system is not affected by malicious operations.
3. Standardize and automate the appointment processing to ensure the fairness of the appointment registration service.
4. Multi-channel booking method is suitable for people of all levels and ages.
5. The doctor's scheduling information is timely and accurate without manual operation and transmission.
6. The hospital's treatment procedures such as shifting shifts and stopping diagnosis ensure the rights and interests of patients and reduce disputes between doctors and patients.
7. Realize the automatic processing of appointment registration and on-site registration to ensure that they do not conflict.
8. A variety of mechanisms to ensure that the doctor number source is not affected by patients' lateness and non-appointment.