It may be that the unstable network leads to abnormal Taobao orders. You just need to wait a few hours or exit the software and re-enter it. Check the Taobao order record as follows.

Taobao version:10.210.20 Mobile phone model: hi nova9

Step 1: Open the Taobao homepage and select My Taobao, as shown in the figure:

Step 2: After entering my Taobao personal page, select All, as shown:

Step 3: You can see all Taobao orders here, and select the order to query, as shown in the figure below:

Step 4: You can see the detailed information of the order here, as shown in the figure below:

It only takes four simple steps to find the Taobao order record.