The system is a successful case of informatization of small and medium-sized logistics enterprises. Yitong Transportation Information Development Co., Ltd. Yitong Logistics Branch is a fast-growing third-party logistics enterprise. The company officially started operation in June 2000 +0 1. After three years of operation, its performance has doubled every year. At present, the annual turnover has reached more than 20 million, and more than 4 million pieces of goods have been transported and distributed to more than 300 cities. The rapid development of Yitong Logistics Company not only benefits from the development of third-party logistics market demand, but also depends on the support of information system.
Yitong logistics' demand for information system has experienced a development process from single to comprehensive, from vague to clear. Generally speaking, the application of Yitong logistics information system is divided into four stages:
1, in the initial stage, the system only solves the entry of waybill and the statistical query of summary data;
2. Gradually cover the data entry and statistical inquiry of each link of entrustment, goods collection, delivery, warehousing, transportation, distribution and receipt;
3. Realize the improvement of dispatching, warehousing and transportation monitoring functions and the realization of online functions;
4. Further data mining and system docking.
(B) Yitong logistics information system structure
This system is divided into four parts: logistics management subsystem, vehicle transportation management subsystem, warehouse management subsystem and enterprise portal website.
1, logistics management subsystem
Entrusting basic information supports telephone, fax, Internet and other forms;
Archive customer information, including customer business information, customer credit, customer complaints, customer basic information, cooperation status evaluation, etc. ;
The input of relevant data in the process of business circulation, including warehousing information, in-transit information and expense information, is completed by the person in charge of different positions respectively, which is convenient for the accountability of the problem.
2. Vehicle transportation management subsystem
Manage the basic files of drivers and vehicles;
Management of vehicle fixed cost and variable cost;
Traffic safety management;
Driving efficiency management (waybill management).
3. Warehouse-in and warehouse-out management subsystem
Records of the quantity, time and completeness of goods in storage;
Records of the quantity, time and completeness of the goods leaving the warehouse;
Support commodity statistics and summary under the condition of warehouse network distribution;
Support customers with different permissions to query inventory goods of different warehouses and varieties;
The online query service realizes the above functions.
4. Enterprise Portal
As a tool for logistics enterprises to publicize and communicate with customers, EIP logistics enterprise portal mainly provides online inquiry, online entrustment and online transaction.
(3) System features:
1, system:
B/S+C/S mode and N-tier architecture are adopted to fully support Internet and mobile communication.
Modular design, each module can be flexibly configured according to different customer needs.
The interface is friendly and unified, and any user can easily get started with a little training.
High data processing ability and perfect data backup mechanism ensure the validity and accuracy of data.
Support off-line processing, data transmission and real-time application under trunking technology and narrowband (telephone line) conditions.
Simple and centralized system maintenance ensures the stable and safe operation of the system and reduces the maintenance cost of the system.
2. Application
From the practice of logistics enterprises, combined with the actual situation in China, it contains the advanced management concept and operation mode of successful logistics enterprises.
Perfect logistics business management ability, supporting a variety of cost accounting methods, single product management, bill tracking and historical dynamic business data query.
Support workflow management and comprehensive collaboration between departments (such as production, sales and service).
The whole process is paperless, and logistics service enterprises, shippers and suppliers can obtain the required data and information smoothly and quickly through this system.
Open interface, easy to build and manage dynamic data exchange of other application systems at home and abroad.
(d) Application experience
The first thing is to use it first. According to the practical application of Yitong logistics, if the company has a perfect logistics system from the beginning, the possibility of giving up halfway is above 95%. Because information system is the nervous system of enterprise business, it adapts to the bones and muscles of the enterprise (that is, the level of business and management), and any aspect of advanced and backward will hinder the development of the enterprise. The Information Technology Application Division of Yitong Company provides enterprise diagnosis and price limit consultation services for enterprises wishing to access information systems. According to the business situation, enterprise scale, management level, computer basic application level, etc. The upper price limit of the first-phase investment in information system application is put forward. If the upper price limit is exceeded, enterprises will face huge price risks. The evaluation of the application effect of the first-phase investment is set in advance. After reaching the first-phase goal, the management will strengthen confidence, sum up experience and lessons, and then consider the second-phase investment.
② Data accumulation and mining are the basis for enterprises to improve their management level. Without the long-term accumulation of accurate data, there will be no scientific management. With more than one year of accurate data accumulation, data mining and analysis at all levels can be carried out. According to the continuous improvement of management level, set a series of assessment indicators for their own enterprises, and monitor the operation of enterprises at any time according to the indicators, so as to predict the development of the situation in advance and take timely measures to avoid disadvantages.
(3) Good software expression is the guarantee of successful application of the system. The application of information system requires people to change the original form of reading and transmitting information through paper, so we should try our best to adapt to the habits of operators, especially managers, and display all kinds of information in the simplest and most intuitive form.
(five) the application effect and benefit
Due to the perfect application of the system, the manpower input of Yitong logistics related positions has been reduced by more than 50%, the error rate has been reduced by more than 80%, and the overall efficiency has been improved by 46%. In addition, the statistical analysis function of the system enables the management of the company to see the occurrence, flow and financial status of the whole business timely and accurately, thus providing important data support for the management's decision-making (strategic decision-making, stage rest decision-making and emergency decision-making, etc.). In addition, the system plays an important role in guiding and ensuring the reengineering and implementation of business processes, and improves the competitiveness of enterprises.
Expert review
This system is a logistics information system developed and applied by Yitong Logistics Branch of Yitong Transportation Information Development Co., Ltd., which has the characteristics of low cost, simplicity and practicality, and is constantly improving with the development of enterprises. At present, beneficial exploration has been made in the application of information tracking service and data mining, which shows that customers of small enterprises will also have advanced needs, and only by adopting more suitable solutions can their customers be satisfied. The company used this system to realize the integration of the whole logistics process, and achieved rapid growth in the field of logistics and distribution in the book market, which has also become a successful case of information application in small enterprises in this field.