I. Business norms (self-service online inquiry and printing of mobile banking):
1. There is no charge for this function (only electronic transaction flow is provided for the time being).
2. Delivery time: generally received within 2 hours after the application.
3. Limit of application times: at most 10 times per day (calculated according to the 24-hour system). This rule was not proposed voluntarily.
4. When applying for transaction flow, you can choose whether to display the complete card number. If you choose not to display the complete card number, the card number information of the transaction process will be partially blocked.
5. Because you need to brush your face for verification, it is limited to the application with ID card as the account opening certificate.
6. Specify the card, time and date for printing the transaction serial number (printing the transaction serial number from 20 15 1 up to now is supported, and the interval of applying for the serial number each time cannot exceed one year (year by year, month by month), and only transactions on T-2 days can be applied. ), currency, purpose and whether to display counterparty information, and then fill in the collection email address (if you log in to Netcom, if the email address has been reserved under Netcom, your email address will be displayed, and modification is supported).
Note: opening an account or changing the card number for the first time must be done T+2 days after receiving the card. If the received transactions do not match, please pay attention to confirm whether the application account is an inquiry account.
Two. Business rules (inquiry and printing of over-the-counter transactions):
Print transaction flow for more than one year: 20 yuan/copy (50% discount for gold card customers of Wuxi Branch)
Description: Sunflower and above customers are free. If it's just an inquiry, there is no charge.
Transactions after 20070 10 1: real-time processing.
Transactions before 20070 10 1: the processing time needs to be confirmed with the outlets.
A valid ID is required.
Note: If you are a customer of Ningbo Branch, you need to have a smart card and a valid ID.
Cann't handle it
(Reply time: 2065438+200965438+128 October, please refer to the latest business changes announced by China Merchants Bank in official website. )