Inspur ERP ranks first in the financial management software market of China high-end group; Inspur ERP ranks first in eight industries, including medicine, FMCG, finance, petrochemical, paper-making, military industry, tobacco and machinery manufacturing. Inspur ERP ranked first in the country in market growth rate for three consecutive years; China's most powerful software and hardware overall solution provider; One of the 520 key enterprises in China, whose business covers three major industrial groups: computers, application software and commercial terminals; In 2005, the sales revenue reached 654.38+02.58 billion yuan, ranking among the top IT enterprises in China 100. In 2005, the software revenue was 2.59 billion yuan, ranking ninth among the top 100 software revenues in China (Ministry of Information Industry); It owns three listed companies: Inspur Information (stock code 000977), Inspur Software (stock code 600756) and Inspur International. "Inspur" is a well-known trademark in China; China first-class qualification system integrator; Inspur ERP, SCM and CRM were all selected for the National 863 Plan. Inspur ERP ranked first in the country in market growth rate for three consecutive years; Inspur server ranked first in domestic brand sales for consecutive 10 years; Have a national enterprise technology center and a national enterprise postdoctoral workstation; The first IT manufacturer in China to pass ISO900 1 and ISO 1400 1 certification; The first wave of ERP service satisfaction and comprehensive service ability is the high-tech industry supported by the state and the achievement transformation base of the national high-tech "863 Plan". It has established a service network system with nine regions and 3 1 provinces as the core, and has a marketing service team of 3,200 people. On the basis of ISO900 1 quality management system certification, a perfect customer service platform has been established.

The technical service personnel implement the star management system, and the project management is implemented in strict accordance with the "six-step method". Adhering to the service tenet of "sincerity, thoughtfulness, professionalism and high efficiency", and taking "being an enterprise trusted by customers, the customer complaint handling rate is 65,438+000% and the customer satisfaction rate is 65,438+000%" as the service goal, we are making every effort to build a company development strategy of "flexible service".