The mobile phone's own software flashed back and there was no response;
1. If there are too many data and caches stored in the mobile phone's own application, which leads to abnormal operation, I suggest you go to "Settings >"; (Application) > Application Management > Application List > Select Flashback Application >: Storage Occupancy "to clear application data and cache.
2. Confirm whether the application version is up to date. It is recommended to try to upgrade to the latest version.
3. Try to restart the phone.
If the above methods still can't solve your problem, it is recommended that you bring your mobile phone and purchase certificate to the nearest official OPPO service center for testing by professional engineers.
Game software flashback, black screen, no response:
1. I suggest you clean up the background application, only keep the game progress or restart the phone.
2. I suggest you go to Settings > (Applications) > Application Management > (Application List) > ":"or "_" > Display System Programs > in the upper right corner; Select flashback of application >: storage usage to try to clear the application data.
I suggest you check the network, switch between Wi-Fi network and data network, and re-enter the game.
4. It is suggested that you give priority to downloading, installing and using game software from the software store that comes with your mobile phone. Some games downloaded from non-software stores may have flashbacks and black screens when they are started.
5. Update the game software version to the latest attempt to avoid compatibility problems caused by abnormal version.
Tips:
① Clearing data in a single-player game will lead to the loss of files, so it is recommended to back up the data before clearing it.
(2) If there is a compatibility problem between the game software and the mobile phone, it can be fed back to the game software customer service for adaptation and optimization.
If the third-party software flashes back, stops running and doesn't respond:
1. If you flash back after installing the software, it may be an application compatibility exception. It is recommended that you download and install from the software store that comes with your mobile phone.
2. go to settings > (application) > application management > application list, find the software that has been flashed back, enter "application permission", and open the related permissions such as "get mobile phone ID" and "read, write or delete storage space".
3. enter the phone "settings > (applications) > application management > application list, click the": "icon in the upper right corner, select" show system programs ",search for Android Webview, and click the": "icon in the upper right corner to uninstall the update attempt.
4. If there is flashback after the application version is updated, it is recommended that you contact the customer service feedback of the corresponding flashback software, or try to download and install a lower version through channels such as pea pods and AppBao.
5. If flashback occurs after the system version is updated, it is recommended that you check whether the flashback software is the latest version, and try again after upgrading the corresponding software to the latest version.
6. Some softwares have low probability compatibility problems, so it is suggested that you try to solve them by cleaning up the cache, cleaning up background applications, updating the version in stores or official website, or feedback the problems through the corresponding software customer service.
If the above methods fail to solve your problem, you can take the relevant purchase voucher to the official service center of OPPO for testing and handling.