Taobao order can't be found. What happened?
1. The order cannot be delivered due to network problems, please change the network and try again;
2. Unable to view due to network delay, exit the software and log in again to view;
3, caused by system crash, waiting for system repair.
What happened to the disappearance of Taobao's historical order?
Taobao's historical order is missing and may have been deleted. Of course, Taobao's historical orders can be retrieved after being deleted.
There are two possibilities that Taobao mobile phones can't see historical orders:
1, which may be deleted by mistake.
2. It's too long to find.
According to the official statement, the record of "sold baby" is kept permanently and cannot be deleted. When viewing the order record of "sold baby", you can click "Orders three months ago" to view historical orders.
Log on to the web version of Taobao and click on the treasure I bought from Taobao. When it is confirmed that the order to be found is not in all orders, select the order recycle bin to search.
If the order cannot be found in the recycle bin, it may have been permanently deleted. You can click on more questions in the sidebar on the right and click on Artificial Cloud Customer Service in the upper right corner.
At this time, enter "permanently delete the order to resume", and Taobao will have a special staff member to contact you and ask you where you deleted it, and then let you fill out the form, and then you can resume the deleted order.