If online banking or mobile banking has been opened on the savings card to handle loans, you can inquire about the information of your loan at ICBC in the following ways (such as the total loan amount, repayment date, loan term, repayment plan, etc.). ): Using the computer: Log in to the online bank and select the function of "Fortune Plaza-Loan-My Loan" for inquiry. Using mobile phone: log in to mobile banking and select the function of "Favorites-Loans-My Loans" to inquire. Click /icbc/kjfwtj2/ 196.htm to download the mobile banking APP immediately. Experience more convenient financial services, welcome to pay attention to the official account of "China Industrial and Commercial Bank Customer Service" WeChat, and the intelligent customer service "Gong Xiao Zhi" will answer your questions online for 724 hours.

2. How can I inquire about the loan information I have handled in ICBC?

Please log in to mobile banking and select the "Favorites-Loans-My Loans" function to inquire about the loan information you have handled in our bank, such as loan contracts. In addition, it can also be queried through online banking.

Tips: If you need to inquire about the loan information handled through business outlets, please go to the online bank to apply for a savings card of the loan and open a comprehensive loan account. In addition, you can also contact the loan handling bank for inquiry.

3. How can I inquire about the loan information I have handled in ICBC?

You can log in to mobile banking and select the function of "Favorites-Loan-My Loan" to inquire about the loan information you have handled in ICBC, such as the total loan amount, repayment date, loan term and repayment plan. (Answer time: 2065438+June 2009, subject to the actual situation. )

4. How to inquire about ICBC's micro-e-loan?

Users of small and micro businesses who need to inquire about ICBC's small and micro e-loans can directly log in to the China Industrial and Commercial Bank APP and search for small and micro e-loans on the webpage, so that they can inquire about the relevant information of small and micro e-loans of merchants at any time, including loan approval progress, loan interest rate, loan amount and repayment plan.

If customers have any questions, they can also call ICBC customer service number 95588 for consultation at any time 24 hours, or go to the local sub-center for on-site inquiry.