Huang Bin, chairman of Quanzhou Rural Commercial Bank, said that after its opening, the bank will adhere to the principle of "marketization of commercial banks, modernization of local banks, and people-friendly grassroots banks", develop during the transformation, provide distinctive, differentiated and diversified financial services, and build the dual brands of "Quanzhou Rural Commercial Bank" and "Erythrina Red", making positive contributions to the construction of the economic zone on the west side of the Taiwan Strait and Quanzhou's economic and social development.
The transformation of Quanzhou Rural Commercial Bank's head office (to be established) has achieved remarkable results.
Recently, the self-service banking area and cash area of Quanzhou Rural Commercial Bank (to be established) were successfully transformed and operated, and "Erythrina Red" was launched for the first time. The business department (in preparation) will seize the opportunity of network transformation and enhance the service value: First, network modernization will create the external image of "Erythrina Red". The design of the store head of Ivory Red highlights the dual brands of Quanzhou Rural Commercial Bank and Erythrina Red. The floor-to-ceiling glass windows, automatic doors and bright lights reflect the new environment and atmosphere of the business outlets. The second is to promote self-service business and rationally divert customers. The self-service banking area is equipped with three self-service cash deposit and withdrawal machines, 1 ATM and 1 self-service terminals, and the additional VIP lounge is equipped with an online banking experience area to promote self-service services such as credit card self-service repayment, "red" wealth management card online special service, online banking and telephone banking, effectively diverting customers and improving service efficiency. The third is rational layout and functional zoning. There are five cash counters and 1 VIP counters in the cash area to segment customers, so as to realize "one-stop" and "one-stop" service for counter business and reduce the waiting time of customers. The fourth is to maintain a beautiful business environment and create a warm home for customers. According to the requirements of the "star-fixing method", everything should be placed in disorder and redundantly, with green plants, kept clean and tidy at all times, and welcomed visitors from all directions in a beautiful environment. Fifth, the shift system of lobby managers is implemented under the condition of tight personnel, so as to effectively guide and divert customers. Members of the preparatory group of the business department take the lead, stick to the front line of business together with employees, communicate face to face with customers, guide and guide customers to handle business, carry out targeted customer service and business marketing, and solve customers' difficult problems in time.
The business department of the head office of Quanzhou Rural Commercial Bank (to be established soon) is a new starting point for the infrastructure construction of Quanzhou Rural Commercial Bank, full of new opportunities and new hopes. In the future, Quanzhou Rural Commercial Bank will carry forward the spirit of the provincial party committee 150 days, set up working groups for the transformation of various outlets, introduce professionals, do a good job in the construction of special basic work, ensure "one transformation, one success and one effect", and improve the social image of Quanzhou Rural Commercial Bank and Erythrina.