Experience of learning etiquette (1)
Social etiquette is the code of conduct in people's communication. In daily life, people are inseparable from social etiquette all the time. With the deepening of reform and opening up, people's communication is increasing day by day, and paying attention to social etiquette is increasingly highlighting its urgency, necessity and importance. Government officials, in particular, mainly deal with people and deal with people. They should pay more attention to etiquette and etiquette in their work exchanges, be dignified, humble, kind, civilized and polite everywhere, and maintain a good quality and self-cultivation image. Practice has proved that neat appearance, dignified manners, civilized speech and exquisite social etiquette are also effective means to be a good person. If you receive visitors and the masses come to you to reflect your problems, but you behave inappropriately, speak rudely and are absent-minded, you will lack trust, arouse the resentment of visitors, and even turn against each other and break up in discord. And if you are polite, enthusiastic and patient when visitors report the situation, it will give people a sense of trust and make people come to prison with satisfaction and happiness. Similarly, receiving visitors, paying attention to social etiquette and manners and manners will have two completely different effects.
After the reform and opening up, people's social interaction is increasing day by day, and social etiquette is becoming more and more important. In order to adapt to this new situation, the workplace of government agencies is in great need of a ceremonial atmosphere. As the "main body" of office work, office workers urgently need to pay attention to three aspects in order to effectively carry out their daily work:
First, update ideas and adapt to the situation. Understanding office etiquette is an important aspect of social etiquette, clarifying the relationship between social etiquette and doing well office cadres, and correctly understanding the philosophy of the relationship between etiquette and doing well office daily work, so as to improve the consciousness of paying attention to etiquette.
Second, the quality is strong inside, and the image is strong outside. Exterior civilization is the reflection of inner civilization. To cultivate good manners, we must have inherent civilized qualities. Every job of government staff reflects a person's quality level and represents the image of the government. Therefore, the staff of every organ should seriously study the basic knowledge of social etiquette, strengthen their self-cultivation and cultivate noble sentiments and good habits. Pay attention to your appearance, speak civilized words, do civilized things, dress dignified and tidy, behave politely, and maintain a good image of internal quality and external civilization.
Third, cultivate consciously and pay attention to practical results. Good etiquette quality and civilized behavior can't be improved and cultivated overnight, but we should start from usual times and start from little by little. If you answer the phone, you should say, "Hello! Please say ... "This kind of kind words will give people a kind and warm feeling. Office workers should not only pay attention to etiquette and professional etiquette everywhere in their daily work, but also pay attention to the cultivation of family etiquette and family virtues, and promote the development of office etiquette work with family virtues. Family etiquette is an important part of social etiquette, and family virtue should be the main line. Every member can consciously respect the old and love the young, respect each other, be polite, abide by the rules and live in harmony. As long as we persist in paying attention to practical results, starting from peacetime and starting from dribs and drabs, we can become office workers welcomed by the masses.
Experience of Learning Etiquette (2)
Social etiquette refers to people's basic qualities and communicative competence in the process of interpersonal communication. Socialization plays an increasingly important role in interpersonal communication in today's society. Through socializing, people can communicate with each other, build deep friendship and get support and help. Ge Jing said that through social interaction, people can exchange information and enjoy resources, which will greatly benefit their career success.
Business etiquette is a code of conduct that reflects mutual respect in business activities, and its core is the code of conduct, which is used to constrain all aspects of our daily business activities. The core function of business etiquette is to show mutual respect between people. In this way, it is more important for us to learn business etiquette. We can simply sum up business etiquette, which is a general requirement for people's gfd and etiquette in business activities.
"Don't get friends by giving gifts, you must contribute your sincere love and learn how to win a person's heart in an appropriate way." The philosopher Socrates pointed out the importance of social etiquette. Social etiquette is indeed a measure and criterion that people should violate in the social process. It is the silent language of interpersonal communication. It can not only reflect a person's cultivation, cultivation, education and quality, but also be beneficial to our physical and mental health. It is the need of our personal development and career progress, the need of the social times and a compulsory course.
Social etiquette enables people to know how to establish good interpersonal relationships with others, form a harmonious psychological atmosphere and promote people's physical and mental health. And it can make people fully realize that there are many important principles to abide by in interpersonal communication. Although social etiquette is a small part of life, it represents the image of individuals, units and even nations and countries on some occasions. It is a symbol of the civilization degree of a country and a nation, and it is also a standard to measure people's educational level and moral level.
China is an ancient civilization with a history of 5,000 years, and has always had the reputation of "a country of etiquette". In our daily life and social interaction, we should be generous, polite, solemn and supercilious, and show good spirit and manners. I didn't know much about social etiquette before. I always thought it unnecessary to do those things. But after learning it, I suddenly found that social etiquette is still very important. As I said before, the small represents the individual and the big represents the country and the nation, so social etiquette is an issue that cannot be ignored. It is the image of individuals and countries.
Learn social etiquette and let people know that sincere respect is the first principle of etiquette. Only by treating talents sincerely can we respect others. Only sincere respect can create harmonious and happy interpersonal relationships. Sincerity and respect complement each other. The so-called selfless generosity and sincere dedication can yield fruitful results, and only sincere respect can make the two sides have mutual affinity and friendship last forever. For example, in communication, we should pay attention to three points: first, we should pay attention to the "three colors principle", that is, the whole body color should not exceed three colors; Second, we should pay attention to the "trinity rule", that is, shoes, belts and briefcases should keep one color; Third, we should pay attention to the "three bogeys", that is, the trademark of the sleeve has not been removed, there is something wrong with the socks and the tie playing method.
In addition, there are six problems that are not allowed to dress in the workplace: 1, too messy 2, too bright 3, too exposed 4, too *5, too short 6, too tight. Although there is no law to restrain someone's behavior, if you violate the business etiquette and morality in business, then you will be treated differently and accused by people, that is, you will leave that social circle. These will make people not bring unnecessary troubles to themselves in their future professional life, but also bring confidence to people. Self-confidence is a valuable psychological essence in social situations. A confident person can be modest and generous in communication, not ashamed of the strong, not discouraged when encountering difficulties, dare to stand up and fight back when encountering bullying, and lend a helping hand when encountering the weak; A person who lacks self-confidence will bump his nose everywhere, causing his urine to roll. Self-confident, but not self-confident, people who think they are great and have always been confident tend to go to the extreme of self-confidence, being pretentious in everything, disrespecting others and embarrassing them.
With the growth of age and the change of living environment, our self-awareness has made new progress, and everyone is very eager for real friendship and more emotional communication. It is the need to adapt to the university life environment, to develop into an "independent" person, and to successfully embark on the society and gain friendship through interpersonal communication. In fact, during college, whether you can establish good interpersonal relationships with others has a very important impact on everyone's growth and study. Longing for friendship and emotional communication is an important psychological feature of college students.
In daily work and life, etiquette is the premise of interpersonal communication and the key to communicative life. The basic norms and knowledge of social etiquette have helped me master communication skills, accumulate communication experience, and learn to follow the principles of mutual respect, sincerity, and moderation in words and deeds in communication, so that I can get close to my contacts quickly and make them feel that I am familiar with them, understand them and respect them. Only in this way can we build a sincere and profound friendship.
In addition, social etiquette itself is a special language. Let's use the basic knowledge and norms of social etiquette to successfully open the door to communication activities and establish harmonious interpersonal relationships. This is not only the main way to form a good social and psychological atmosphere, but also plays an extremely important role in psychological health care for oneself.
Experience of learning etiquette (3)
Xunzi, a great educator in our country, once said: "People are not born if they are rude, things are not successful if they are rude, and countries are uneasy if they are rude." Etiquette education is not a general courtesy education, but an education of moral cultivation and sound personality. Etiquette education is called "the state of etiquette" in China, which is not only an ancient educational problem, but also an aesthetic education subject endowed with new characteristics of the times. Childhood is the embryonic period of the founder's personality, and it is also the foundation period of learning to be a man. Ignoring children's etiquette education will affect the quality of the whole moral education system project.
Therefore, the cultivation of good manners of primary school students should be an important part of school education. The cultivation of good manners is a long-term and arduous task. Here, I'd like to share some experience of etiquette education with you.
First, create a school cultural atmosphere.
Environmental edification and good psychological environment have a profound influence on people. Campus is a place for educating people. The elaborate layout and thematic construction of the campus environment can not only highlight the personality and taste of the campus, but also become an important carrier of school culture, thus producing a subtle value orientation for human development. Students live in the campus environment during their school days, which has an impact on their mental outlook, civilized behavior, ideology and morality. In the classroom, in the corridor and above the blackboard, we all wrote some words to encourage students to be proactive, such as "no pains, no gains" and "successful people overcome all difficulties and unsuccessful people are eliminated by all difficulties". Put green plants on the windowsill. When students enter the school gate, they will see the national flag when they look up. When they enter the classroom, they will see a beautiful environment, which embodies education and art. A clean, beautiful and energetic campus environment will beautify people's minds, make students have a sense of self-respect and self-love, and play an assimilation role. Let teachers and students learn in their work and study, receive benign edification, and make them play a subtle role in students' civilized behavior and ideological and moral education.
Second, promote the big with the small, and grasp the daily behavior norms.
There is also a saying in the Book of Rites Guan Yi, "The beginning of courtesy lies in the righteousness of the body, the uniformity of color and the smoothness of words." Therefore, the implementation of etiquette education should start from the small things around us. The educational process itself is a dynamic process from shallow to deep, from low to high, step by step and continuous development. At ordinary times, students should be trained to develop good habits, such as saying "goodbye" to their parents when they go to school in the morning, saying hello when they see the teacher, throwing the scraps of peel into the trash can casually, and picking them up when they see it. When we teach students basic etiquette knowledge and behavior, we should not only tell them what language and posture they should be, but also tell them some simple truths, that is, why they should do this, what are the benefits of doing this and so on. For example, why keep smiling? When talking to people, you should look them in the eye? How should I make and receive calls? Why should you honor your grandparents and so on? Through our patient explanation and education again and again, children gradually understand that when talking with people, they should be sincere and generous, and use words kindly and accurately; Smile and use polite expressions when meeting people, and others will like you better. ...
We used the etiquette class to talk about a series of special courses such as school etiquette, family etiquette, dining etiquette, hospitality etiquette and hospitality etiquette. Introduce the meaning and norms of etiquette. Through these activities and random education, let children understand that when visiting other people's homes, the doorbell can't be pressed for a long time, nor can it be lost at the touch; Knock on the door with a sense of rhythm, not light or heavy, not urgent or slow, and knock two or three times at most; Don't shout at the door; You can't peek through the gap to see if anyone is at home; When the door is unlocked or open, you should knock on the door once or twice and ask, "May I come in?" You can't stay too long as a guest. You can usually play for about an hour. Say goodbye and thank you politely when you go home. ...
Third, persevere and strengthen students' sense of etiquette.
Civilization etiquette education is a kind of formative education. Psychological research shows that some skills can be transferred smoothly through training. Through education and training, students will gradually form good manners and customs. This determines that the education of civilization and etiquette should be persistent. Pupils are young, plastic, unstable in development, poor in self-control, and have the psychological characteristics of being good at imitation and conformity. Strengthening etiquette training is relatively easy to achieve results. However, due to the influence of family, society and environment, the etiquette performance of primary school students has the repetitive characteristics of good time difference. Sometimes there are signs of retrogression. Some students clearly know the specific requirements of etiquette norms, but they can't implement them well or stick to them consistently. Moreover, the rebirth of etiquette knowledge, the slack of routine training and the negative influence of social environment will also make students' etiquette performance appear repeatedly. Teachers should understand that this is a normal phenomenon and should be full of confidence in students, encourage them to persevere and be strict with themselves. Therefore, the etiquette education for primary school students should be persistent.
We mainly focus on two aspects of etiquette education for children. The first is the etiquette of spoken language, which mainly includes polite language, address terms and conversational words. For example, in school, educate students to respect teachers and ask children to insist: say hello to teachers every day; Knock on the door before entering the office and get permission before entering; Listen to the teacher's guidance; Another example: a student told me, "None of my classmates helped him." . I helped him analyze the reasons and let him know that when asking for help, he should say "please" in a sincere tone. Don't be humble, let alone condescending. Because this is your request, the other party has no obligation to do as you say. Be sure to thank others for their help; When others refuse your request, you should understand and thank them for their efforts. I made a demonstration on the spot and asked him to practice. Secondly, it is the etiquette education for students and the etiquette education for daily behavior. For example, take a quiet walk between classes. It is difficult for students to follow this requirement, especially some lively students, who sometimes fidget unconsciously. I remind students in time, strengthen training, encourage students to overcome the shortcomings of hyperactivity, trust students to do well, and give students enough time to overcome their own shortcomings. With the trust and encouragement of teachers, students gradually standardize their behavior and finally meet the requirements of civilized etiquette.
Fourth, treat each other with courtesy and highlight the exemplary role of teachers.
Confucius, a great thinker and educator in ancient China, emphasized the necessity for teachers to set an example. He said: "He is honest and has no orders to do things; His body is not right, although he does not obey. " One of teachers' professional ethics is to be strict with themselves and be a teacher.
We stipulate that students should clean up the scraps of paper under the desks and chairs before school every day, put stools under the desks before school, and appoint a hygienist to be responsible for the environmental sanitation around the podium. When I saw a piece of paper on the ground, I immediately bent down to pick it up. Every move, word and deed of a teacher may become the object of imitation by students. Teachers lead by example and provide silent guidance to students. To make students pay attention to manners, teachers themselves must set an example. For example, the teacher took the lead in picking up scraps of paper on campus, and scolded the students more than the teacher: "Why didn't you pick up scraps of paper when you saw it?" . When students see the teacher say hello, the teacher should also nod or wave to say hello to the students; I dare to apologize to my students when I do something wrong. Such a section reflects the respect for students, makes students receive subtle education and creates a good educational atmosphere. Adhere to positive guidance and explanation, and tell students what to do and how to be liked by everyone. Grasping the opportunity of education and affirming and praising students' manners in time will get twice the result with half the effort. We can't just focus on demanding students' behaviors, then check how students are doing like prosecutors, and judge students' right and wrong like judges, while ignoring our exemplary role in interacting with students.
The above is our experience in etiquette class this semester. Because it is the first time to attend etiquette class, the teaching method is single and needs to be further improved and perfected in the future.