The specific query method is as follows:
? 1. Pocket Life: After logging in to Pocket Life, click My → Review Repayment in the lower right corner. In the account column of personal consumption card, click < b > Bill Check to select current bill, open bill and historical bill. If you have any questions about the transaction, you can contact the credit card customer service phone to verify it manually for you.
2. Mobile banking: You can log in to mobile banking, check the bills of the last 12 months on the home page → credit card → bills, and click the month to check the details.
If you have any questions about the amount of your statement or a transaction, you can contact the credit card hotline at 400-820-5555 for manual consultation.
skill
① There are multiple credit cards in the name, and the transaction record will show the last four digits of the transaction card number.
② Mobile banking can't download and print bills, so it's recommended that you operate through online banking public edition or professional edition ~
? 3. Online Banking (Popular Edition or Professional Edition): After logging in to the online banking popular edition or professional edition, click "Credit Card → Account Management → Unpaid Bill Inquiry/Bill Inquiry" to view/download/print the bills within one year, and affix the special seal for business acceptance.
Billing: Click Billing Details → Click Download Financial Details to print/download, and the format is PDF.
Unpaid bill: click on the right side of the page to download or print, and the format is Excel.
skill
① Mobile banking, counters and VTM cannot print credit card bills. ?
② Credit cards have no receipt printing function, and do not provide English bills; The print format cannot be changed for the time being.
(Reply time: 2021June 10, please refer to China Merchants Bank official website for the latest business changes).