This is Miao Quyun (Joe? Miao) China, 20 19, news broke out in novel coronavirus and spread to Michigan in waves.
Reality verified his hunch. Beijing time1on the morning of October 23rd 10, the thoroughfare of nine provinces in China, Hubei Province and Wuhan announced the traffic closure.
90-year-old Li is from Beihu Lake. He wants to build a new China City in Detroit, and he is also aware of the seriousness of the situation. At that time, he was like a cat on hot bricks, tossing and turning, at a loss, and could only keep in touch with relatives and friends at home, hoping to get first-hand information.
He said: "You know, in history, there has never been such a large-scale isolation in human history. The distant city is where I was born and raised. There are my parents, most of my relatives and friends, and more than 10 million enthusiastic and straightforward Wuhan people. "
"What should we do if we are full of powerlessness? What can a small person like you and me do except be dumbfounded? " Miao Quyun finally thought of this and stood up. He took the team and issued a document calling for "wake up, wake up." This is our Chernobyl, our 9 1 1, and our Japanese tsunami.
Soon, his suggestions received positive responses from friends, such as Liu, Nie and Grace? Cai, Liu Jingyan, Tao Xian, Zou Daqing, Lisa? Gray, Chen Lian, Yu, Gao Bonian, Jia Shan, Nie Zifeng, Lu Linglan, Tan Guangming, Qiu Shanshan ... He has more and more friends in the WeChat group, and everyone has the same idea and feels that something must be done.
For a time, all kinds of news about the lack of masks, protective clothing and goggles in Wuhan poured in. They think that doctors who fight in the front line are great and pitiful.
Li Jiefu also believes that even a weak light can at least illuminate a little darkness. Fortunately, when he came up with this idea, he was quickly pulled into this WeChat group by his friend Qiu Shanshan.
On October 23rd, 65438/KLOC-0, these Chinese living and working in Michigan decided to set up a "Michigan Support Group", thinking of doing their part to fight the epidemic. Their purpose is to give timely help, not icing on the cake, but to help.
Miao Quyun said: "At first, not every friend around me understood that not every friend was full of blood, but the frontline medical staff kept coming from all over the country to cry, and the elders in their hometown were powerless. We're a group of people. We? Is it okay? we? Up. We bow our heads and do things. "
In just one day, the number of members of the WeChat group of the support club has increased from single digits to nearly 100. North American Chinese Business Club, North American Chinese Engine Engineers Association, Michigan Youth Energy Foundation (Michigan? Youth? Empowerment? Thirty-four organizations, including the Foundation (mYe), joined the support group, including almost all Chinese organizations in Michigan.
At the beginning of the establishment of the Michigan Support Association, it quickly made such a decision: every link of unified procurement, unified transportation and donation must be controlled by the Support Association itself, so as to be absolutely controllable. ?
Subsequently, the staff of the support group quickly and spontaneously established a detailed and clear division of labor, which was divided into financial group, purchasing group, China logistics group, American logistics group and publicity group. , each group is operated by professionals.
For example, the members of the financial team include American certified public accountants, charitable organizations and professional auditors; For example, the purchasing team has doctors with rich professional knowledge, employees with purchasing experience, and even medical materials purchasing qualifications. This ensures the professionalism of each link and greatly improves the work efficiency. ?
While making sure that the donation was made by themselves, they made a second and wise decision, that is, to open the donation channel while determining the receiving unit, procurement and logistics channels.
At first, many people suggested that to be on the safe side, we should wait until everything is confirmed before accepting donations, so as to avoid unnecessary liability problems. However, Miao disagreed. He said, "We are at war now, and no one will wait for you on the battlefield. When we encounter problems, we will find ways to solve them, and we will bear the pressure together. "
"Now think about it, this is extremely correct." He said, "As far as I know, some support clubs in other places established at the same time have not delivered a batch of goods."
Time is pressing, and the soldiers fly very fast. It is impossible for Michigan Support Group to apply for a new bank account. Grace. Cai volunteered to use my account to accept donations. She said: "Sometimes we have to understand that we are all human beings and we can't save the world. We can only do our best and live up to our conscience. Things will pass, just like SARS. I hope that our little efforts can help this process shorten a little time. "
65438+1On the evening of October 23rd, the donation channel was officially opened, and it was clearly stated in the external publicity: "Your support is welcome, and we will purchase and transport in a unified way."
1 October 24th,1batch 1200 medical masks were sent to Shanghai, of which 1000 will be sent to Lv Wang Town, Dawu County, Xiaogan City, Hubei Province, and the other 200 will be sent to Xiangyang City, Hubei Province.
At 0 o'clock in the afternoon, that is, on the first day of June 25, 65438, Beijing time, the Michigan Support Association sent an article "Wu Hanyou is in trouble, Michigan supports" to "Michigan dear compatriots" through official WeChat accounts such as "Chinatown", officially announcing the establishment of the Michigan Support Association.
According to the article, "the epidemic situation in Wuhan on the other side of the ocean touched everyone's heart", so we decided to "do our part" and offered donations and materials, and said that "the day when Wuhan was restored was the New Year of China, which was celebrated by the whole country".
As a result, 50,000 China people who are engaged in various jobs in Michigan, many of whom belong to autobots, and China students studying in the local area took urgent action and launched an unprecedented emergency rescue operation.
These people, regardless of gender, age and seniority, put their jobs aside, or put their studies aside temporarily, or risk being fired. In less than a week, they raised the largest sum of money in the history of Chinese in Michigan, and at the same time, in the spirit of no impassable road, they got through fundraising, purchase, handling, statistics and statistics.
On February 1 day, a speech by Jeff Li was posted in the daily announcement of the Organizing Committee of Wuhan Support Association in Michigan. He wrote in it: our donations and materials are absolutely accurate, not even a pair of gloves are missing, and a penny is not used for other purposes. There have been too many emotions in the past week.
Professor Chen Yubao, a tenured professor at the University of Michigan at dearborn and director of the China project, is a silent supporter of the support group. He told auto business review, "The enthusiasm was very high at first, but it was this support group that really insisted on doing practical things. They are rational and pragmatic, and the principles set at the beginning are very correct. "
On February 3rd, Miao posted a photo of a book she opened in the WeChat circle of friends. On the title page, there was a line from Shakespeare's play cymbeline: Let's be calm and welcome our own times.
Transparent process
Although the epidemic situation in Wuhan and Hubei was serious, medical supplies were in a serious emergency, and Chinese in Michigan were eager to lend a helping hand, at first, there was no gossip about this organization that suddenly appeared to accept donations. Some people even think it is a mountain out of a molehill or few people think it is suspected of cheating money.
Michigan supports the organizing committee by making everything public. In the first article, "Wu Hanyou is in trouble, Michigan supports it", it not only tells the donation account (mYe) and the way to show the proof of charitable donation, but also tells the simple procurement and logistics process, answers to related questions, members of the organizing committee and relevant participating units, etc.
They particularly emphasized that this is a voluntary activity of volunteers. "From the moment we received the donation from the donor 1, we shouldered the responsibility of using and managing this donation well. In addition to internal financial audit, we should make it public and try to give you a dynamic report every day or the next day. "
Seriously, grace. Cai not only volunteered to provide a donation platform to collect donations, but also let others participate in accounting and auditing, although these people are not familiar with each other. This is equivalent to completely exposing their financial information to the public. Moreover, in a few days, 1000 more than a receipt,1000 more than a million dollars, and then the same amount of expenditure, but also to ensure that it is separated from the accounts of their own institutions, the workload can be described as huge.
The next night at about 1 1, the announcement number. 0 1-25-04 "Michigan Support Group 65438+125 October Progress Report" was sent through WeChat official account.
The announcement announced that the Michigan Support Club was officially named as the Michigan Wuhan Support Club, and the unified LOGO-W (symbolizing Wuhan) and M (symbolizing Michigan) were linked together.
At the same time, the members of all departments of the organizing Committee previously shown in the circular have been changed to the only personal contacts to avoid the confusion caused by multiple contacts. ?
Auto business review noted that each announcement has a strict serial number and release time. Openness, transparency, strict management and scientific decision-making have become the principles adhered to by the Michigan Support Association from the beginning.
The Organizing Committee of the Michigan Support Association will issue a dynamic announcement every night around 12, announcing that the names of all donors will be made public in the future for donors to check.
In order to let more people know the first-hand news of the donation activities of the support group at the first time, the propaganda group knows the latest developments from each group every night. To sum up, the editing, typesetting, publishing and forwarding of words, pictures and videos are basically in the middle of the night, and in a few cases even near three o'clock. Most people have to go to work early in the morning.
The organizing committee of Michigan Support Association informs the outside world almost every day. In order to ensure financial transparency, process transparency, earmarking and making the best use of everything, supervision and guidance are welcome.
At the same time, they promised to publish all the data and receipts in the end to let the public know every penny donated. They even like to invite Blum (Butzel? Long) law firm assists in providing relevant legal services. ?
In fact, the strict program design of each link also ensures that there will be no confused accounts. After purchasing the donated materials, they will be stored in the warehouse in Guangzhou. After receiving the goods, the warehouse will check them according to the data submitted by the purchasing team, sign the receipt and notify the purchasing team. The agent of the purchasing team will take photos of the warehouse receipt voucher and submit it to statistician Cao Jin or send it directly to the financial team. Then the volunteers packed the materials.
65438+ Beijing time 1 on the morning of October 26th,1batch donated 1200 medical masks have arrived in Shanghai via DHL, waiting for customs clearance. The organizing committee of the support group thinks that 1 this batch of goods is small because of the tight time, but its significance lies in that they can connect the whole process, including transportation channels to distribution channels, which is very useful for the subsequent transportation of a large number of materials.
Because of the busy affairs in purchasing, packaging and logistics, there is not enough manpower. Donors who have been asking when they can receive the donation receipt have been repeatedly told that they will follow the work arrangement of the organizing Committee of the support club. At present, the workload of the finance team is extremely heavy, and the financial audit will be conducted first afterwards. After the audit is completed, the donation receipt will be sent to each donor. "Please keep your donation records for verification."
65438+ 10 at 8: 30 pm on October 25th, except for many unrecorded checks, in a little over a day, the Wuhan Support Association of Michigan has quickly raised 720 donations, totaling 86 19 1.28 USD.
The son of Dr. Song from Detroit R&D Center of Wei Chai Group donated all the prize money accumulated from playing chess for many years, half of which was donated to Australia to save animals, and the other half was donated to the Michigan Support Group for this anti-epidemic operation. Dr. and Mrs. Song donated according to the ratio of 1: 1. He said it was a token of his family's appreciation.
Two days later, the number of donations reached 873, with a total amount of 1 15903.30, which broke the historical record of Chinese donations in Michigan.
654381On the evening of October 28th, in just five days,125,551USD (about RMB 876,5438+0,000) was raised, which broke the historical record of Chinese donations in Michigan. The Michigan Support Group decided to suspend accepting donations until 8: 00 p.m. on October 29th, 65438/KLOC-0.
After the news that donations were suspended, many people, especially the organizers of group donations, asked to postpone the deadline. At the same time, more urgent needs from the front line were fed back to the support team. On 29th October, 65438/kloc-0, the organizing committee decided to extend the deadline for donation activities to February/kloc-0.
On June 365438+1October 3 1, in view of the fact that the United States declared the coronavirus epidemic as a public health emergency, most flights between China and the United States were cancelled, which greatly hindered the donation logistics, and the support club decided to close the donation channel one day in advance.
Although the passage is closed, there are still enthusiastic people who have sent the funds collected in the past. By February 3rd, donations of 1 138 were received, with a total amount of162,419 USD, which is about RMB1137,000 yuan.
Miao told auto business review that there are about 50,000 registered Chinese in Michigan, which is far less than that in California and New York. However, it is particularly touching that the Michigan Support Association has gathered almost all active societies, and the Chinese in the three places on both sides of the Taiwan Straits have shown unprecedented unity and touching love.
As a member of the support group, the Michigan Youth Empowerment Foundation (mYe) has seven young volunteers who help to sort out and subcontract all kinds of medical materials, and at the same time, send their own pictures of praise and blessing to angels in white to the front line of anti-epidemic. A blessing card reads: "You are the most beautiful angels, and we care about your safety."
Difficult procurement
When the support club in Wuhan, Michigan received the donation, Ms. Xie Hong, who was in charge of purchasing from the organizing committee of Wuhan Support Club in Michigan, led the purchasing team to set off quickly.
The list of items to be purchased is as follows: protective clothing, disposable isolation gown, medical surgical mask, medical protective mask N95, medical cap, protective shoe cover, hand washing disinfectant, disposable disinfectant wipes, disposable protective mask, goggles, medical rubber gloves and chlorine-containing disinfectant.
But buying thousands of pieces of materials is not as simple as going to a pharmacy and saying to the clerk, "Boss, give me 20,000 masks". "Everyone came with enthusiasm, didn't understand medical products, and didn't know where to buy them." She said.
At that time, a "Millions of Masks" campaign initiated by China students in the United States indicated that they would send 3.4 million sets of protective clothing to Wuhan, but the result was that there was a backlog of industrial protective clothing in 20 14, and domestic enterprises or institutions had to spend huge sums of money to buy it, which eventually became a laughing stock.
Industrial protective clothing is not suitable for frontline medical workers. So, where does the Michigan Wuhan Support Association go to purchase such materials?
American medical procurement can be roughly divided into three levels: the first level is hospitals; Second, various clinics, such as specialist clinics, rapid clinics, emergency clinics, etc.; The third is the pharmacy in the society. "You can place an order at a pharmacy, but even if you want to place an order of 500,000, it is only the third echelon." ? Miao Quyun said, "For example, only 65,438+10,000 masks are produced in a month. In the United States, priority will always be given to hospitals and 60,000 to clinics. The bottom floor is open to you, you can't get that much, and everyone can only move by ants. "
The so-called ants moving is to rely on more people to buy bits and pieces everywhere. However, the common channels are basically out of stock, so we have to find a manufacturer to order, but not everyone can buy medical devices casually and need medical qualifications. Masks are easier to handle, while protective clothing is a big problem. International excellent medical protective clothing generally comes from DuPont and 3M. Like DuPont? Tyvek? 800, Tyvek? 600, Tyvek? 400, TYVEK is a unique material spun and bonded by 100% high density polyethylene through DuPont patented process, which integrates the material characteristics of paper, film and weaving. The higher the label, the stronger the protection ability.
Ms. Xie Hong led the purchasing team to work until almost one o'clock in the morning, but some of the products were either out of stock, or unqualified, or not sold to individuals, just for the public. The progress bulletin of the Michigan support group also issued an appeal for purchasing help almost every day. Students from the University of Michigan, Dr. China's clinic, and doctors and nurses from major hospitals in the United States all joined the procurement war and actively provided help.
Every purchased product has been investigated, compared, appraised and contrasted by the buyer for hours on the Internet, communicated with the merchants again and again by telephone and email, tirelessly confirmed with doctors and nurses around, and even directly contacted doctors in domestic hospitals, in order to confirm that the purchased items are all "medical (dental, surgical? Use) and FDA certified products.
Xie Hong said: "In the process of reading WeChat and news, we pay special attention to what doctors wear, what first-line doctors wear, what second-line doctors wear and what nurses wear. We have been exploring ideas and looking for sources of goods. For example, the first-line doctor's consumables are out of stock. Can we find the second-line doctor Zhou Pin but not the N95 medical mask? And buy surgery? Level? 3 and so on. "
Due to the particularity of medical articles and the differences between Chinese and American standards, the verification of conformity is particularly important. The purchasing team has a special person to review and approve before placing an order, so as not to waste a penny. Once, I finally found something I was willing to sell. At this time, the donation statistics of the financial department have not yet come out. Jesuli Chen and others in the purchasing department directly advanced tens of thousands of dollars privately without hesitation. Time waits for no one, I'll buy it first. ?
Their purchasing tenet is "large quantity, few models", which is convenient for logistics, transportation and customs clearance in the later period. Once you find a good channel and brand, you will often buy out of stock. Then develop new channels. However, with more and more American Chinese groups joining the ranks of helping Wuhan, it is becoming more and more difficult to purchase, and many popular material orders are behind? Order status.
In the announcement with the number of 0 1-27-06, the Michigan Support Group sent an "urgent" message for help: professionals are urgently needed to help explore the procurement channels of various medical materials. Please contact us if you know about medical treatment, pharmacy, biological research, logistics, procurement and other related industries.
654381October 30th, because the State Council of the United States has warned China to level 3, the scope of epidemic screening has been expanded to 20 airports, and there has been a saying that "China people have bought all local masks, resulting in local security being unable to be guaranteed".
In view of the limited actual resources, the Organizing Committee of the Security Group decided not to accept new requests for help from medical institutions, and the focus of the Materials Group shifted to digesting existing needs and tracking the arrival of purchased materials.
Following the purchase of 1200 masks by/kloc-0 on October 25th,14 pieces of protective clothing in the second batch of materials arrived in the warehouse on the 27th, and the first batch of 1240 pieces arrived on the 28th. As of 8: 00 pm on February 1 Sunday, has the procurement of medical materials broken through? 90,000 yuan, the total physical examination accounted for 8 sets.
In order to familiarize Dr. China with the use of some protective equipment in the United States. Like a ratchet? The headdress of the support group volunteers was specially explained in concise Chinese.
For another example, in order to facilitate front-line personnel to receive goods, a QR code is specially designed, and the consignee directly scans it with the mobile phone. ?
"Now we are still looking for protective clothing. A large number of protective clothing in China are disposable non-woven fabrics, which can't enter the high-dye area and are barely used in the sterile area. At present, there is a gap of 500,000 sets of protective clothing in Wuhan every month, and there is no actual supply of 50,000 sets. " Miao Quyun told auto business review, "We still urgently need professionals to help explore various new procurement channels for medical materials."
Suffering from logistics?
Giving charcoal in the snow, not icing on the cake, is the concept of donating medical materials determined by the Wuhan Support Association of Michigan from the beginning.
Of the first batch of 1, 200 medical masks, 1, 000 came to Wang Lu Town, Dawu County, Xiaogan City, Hubei Province, and the other 200 were originally supplied to Xiangyang City, Hubei Province, but were finally transferred to Wuhan for a reason and sent to the volunteer motorcade. We will go where there is the greatest shortage of people.
Except Wuhan, Xiaogan is one of the hardest hit areas in Hubei, but the medical conditions are much worse than Wuhan. There are 30,000 people in this town, and one third of them came back from Wuhan to work. Because the traffic is closed, there are basically no masks in the town. The Michigan Support Group hopes to help them solve their urgent needs.
With the deepening of the propaganda work, the help group has continuously received information that needs assistance, and the region has expanded from Hubei to several surrounding provinces and cities, and the list is getting longer and longer.
From the beginning, the support group has three clear principles for selecting the material receiving unit (hospital): first come, then come, and then come according to the shortage of materials; Flexible demand, which can be adjusted according to the material procurement progress of the support group; Hospital donors must be friends and relatives familiar with the support group.
"Don't pass it on to people we don't know, so as to avoid accidents." Miao Quyun said that this is very important. Because the outside world has anxiety in this regard, for example, at the beginning of donation, some people hope that the support club will make the flow of materials more specific, such as when and where, how much materials to donate to which institutions, and what the situation of these institutions is, so that donors cannot become well-intentioned spontaneous people.
It can be said that the organizing Committee of the Michigan Support Association has perfectly considered this aspect. They not only set up a tracking QR code on each wholesale material, but also set up a material tracker, requiring that every logistics connection point must be picked up by someone they know, and they must take photos and scan the QR code to confirm the information of Detroit base camp. The receiving party of the hospital keeps a hotline contact with the material tracking party. After the materials arrive, the consignee of the hospital directly scans the code and inputs the goods number, the receiving hospital, the consignee's name and telephone number. The support group will announce it immediately after receiving it.
However, in times of crisis, it is very difficult to transport materials to their destinations smoothly. Cross-border transportation of a large number of medical materials and customs clearance are all problems. When we arrived in China, Hubei was closed. How can I send it in? The logistics team used all the relationships they could think of to solve this problem, and contacted all the relationships that would never be used for personal affairs. In order to connect with China, the logistics team stayed up late every day.
Fortunately, Michigan is a big automobile state. There are many first-class suppliers and second-class suppliers in China, and there are branches here. This makes all the materials to be donated, in Detroit, at every point in China, have available enterprises to help.
The American branch of Blonde Technology, which manufactures plastic particles related to automobile materials, provides warehouse and manpower support, while corrigan, who manufactures automobile parts logistics? Air? & amp？ Sea? Cargo is responsible for arranging the delivery of goods; In China, Guangze Auto Parts Co., Ltd. located in Dongguan and Camel Group's Automotive Battery Company located in Xiangyang both provide customs clearance and transportation assistance.
On October 29th, 65438/KLOC-0, the second batch of materials was sent to Hong Kong by Delta Air Lines. It is expected to arrive at the final destination of Hubei Provincial Hospital of Traditional Chinese Medicine on February 5, local time. The support group followed Lu Linglan. This shipment includes two pallets, one containing 65 boxes of protective clothing, a total of 6 sets, a total of 390 sets; One has 28 cases of 25 sets of protective clothing, 5 cases of 6 sets of protective clothing, a total of 730 sets. ?
The third batch of materials 65438+ was sent to Shanghai on1October 30th. It includes two trays. A tray contains 24 sets of protective clothing, 600 surgical masks, 1000 goggles and 900 masks. The destination is Yichang Third People's Hospital, and the followers of the support group are Zhong Zhiwei and Wang Xiaoxue. Another tray contains 42 sets of protective clothing, 1750 surgical masks, 5000 masks, 500 masks? . Its final destination is not only Yichang Third People's Hospital, but also Xiaogan Central Health Center, and the followers of the support group are more Jeff Li.
Auto business review learned that some medical materials were donated directly by domestic students, and the necessary medical certificates needed by the customs were missing, resulting in a waste of three precious days. June 5438+1October 3 1 As the United States entered a public health emergency, many planes were grounded, and now the logistics to China has become a problem.
"This is very big. Without direct flights, we can only transfer to Canada, or companies like China Southern Airlines and Cathay Pacific. " Miao said that the fourth batch of materials is expected to be transported from Detroit to Beijing on February 5, and the final destination is eight hospitals in Wuhan, Huanggang and Xiangyang.
Since sending this batch of medical materials, the Michigan aid group has contacted the Hubei Charity Federation, the Xiangyang Charity Federation and the Hebei Charity Federation. These organizations are customs clearance units stipulated by the state to accept donations, and it is much easier for the support group to find them. For example, the materials to be sent to Beijing will be cleared by the Hebei Charity Federation, then sent by Hubei to pick them up, and finally sent to the designated destination, or completed by the team of the help group.
"It will be much smoother in the future." Miao was a little relieved but said anxiously, "but there are too many hospitals in our hospital, so there is no way to use them." Masks should be able to keep up, and protective clothing is a big problem. "
The work of the Michigan Support Group is far from over. Not only do we have to purchase materials and transport them to the most scarce places in China, but the follow-up audit work has also begun.
On the morning of Sunday, February 2, Linglan, two volunteers of the support club? Lu? And then what? Covey? As a third party, Mao came to the Michigan Youth Empowerment Foundation (mYe) to conduct the first audit on the donation collection of the support group as of June 65438+1October 3 1 day, which lasted more than three hours. On February 3rd, the progress report of Michigan Support Group published an audit report, saying that the second internal audit would be conducted within two weeks.
"God bless China, the scene of spring blossoms will not be too far away." ? Liu Zaiwei, head of the propaganda group of the Wuhan Support Association of Michigan and president of the Michigan Alumni Association of Jiaotong University, wrote in the circle of WeChat friends.
It is optimistically predicted that on February 10, the medical materials, mainly protective clothing, raised by this charity operation will reach the places in urgent need, and the support group operation in Wuhan, Michigan will also end. However, the love, enthusiasm and rational spirit of Chinese in Michigan, which this action exudes, will not disappear for a long time. This is what China people should have.
A domestic netizen left a message under a progress report of the Michigan Support Association: "There is love and action; Have thought and vision; Have overall planning and deployment; Rhythm and discipline. Great team, doing great things, people thousands of miles away salute you! I wish you all the best in another country! ! ! "
Image source in the text: provided by respondents
Chart: Alina Zhang
This article comes from car home, the author of the car manufacturer, and does not represent car home's position.