1. Call Gehua Youxian customer service directly and make an inquiry according to the prompt tone. You need to press 1 on the phone to enter the Putonghua service, and then press 2 to enter the inquiry service. Then, enter your customer number according to the prompt tone and press # to confirm. You can choose to press 1 to query the balance, or press 2 to query the detailed bill. This method is more convenient and quick, and is suitable for users who are not used to using computers.
2. Log in to official website directly on the browser, and make an inquiry in official website. You need to open a browser and enter Gehua Youxian official website in the search box. After entering official website, find the "Login" button in the upper right corner of the page, enter your customer number and password, and click Login. Then, find the related options such as "bill inquiry" or "balance inquiry" in the left navigation bar, select and click. In the pop-up page, you can see your balance information. This method requires you to have a certain computer operation ability, but it is more accurate and detailed.