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How do I check if I have a complaint record?
Brand model: Huawei Mate 40Pro

System version: HarmonyOS3.0.0

Software version: WeChat 8.0.30

You can check whether there is a petition record through WeChat National WeChat Official Account Personal Center 12345. The specific operation steps are as follows:

Query 1 via WeChat and enter the official account of WeChat.

Wechat search, enter the official WeChat account 12345 nationwide.

2. Click on the Personal Center.

Click Personal Center at the bottom of the page.

3. Click on My Complaint

After entering the page, click My Complaint to see if you have a complaint record.

The legal basis is Article 3 of the Regulations on Letters and Visits: People's governments at all levels and departments of people's governments at or above the county level should do a good job in letters and visits, carefully handle letters and visits, listen to the opinions, suggestions and demands of the people, accept their supervision, and strive to serve them.

The people's governments at all levels and the departments of the people's governments at or above the county level shall unblock the channels of letters and visits, and provide convenient conditions for the letters and visits to reflect the situation, make suggestions, comments or complaints in the form stipulated in these regulations. No organization or individual may retaliate against the complainant.