1. It is possible that there is a problem with Apple's mobile phone network settings, and the network signal is poor, so the mobile phone can't access the Internet, which leads to the inability to download software. You can try to change the network signal or disconnect the network on the Apple phone and reconnect it. You can also open the settings on the Apple phone and enter General, and press Restore to restore the mobile phone network settings.

2. There may be some software on Apple's mobile phone, because the version of Apple's mobile phone system is too low to support the low system version. At this time, we just need to update our version of Apple's mobile phone system to the latest version and then download it.

3. Apple's apple id account problem has caused many people who just bought an iPhone to download the software in the app store, and they are usually prompted to enter the apple ID when downloading the software. Many people may find it troublesome to register, so they have not registered an apple id account or the software cannot be downloaded because the activation information of the apple id account is incomplete. The solution is to register an apple id account, and the registration must be completed and activated.

4. There is something wrong with the dns server. We can solve it by specifying the ip address of the dns server. Open the wireless network of Apple mobile phone, click the "I" symbol to modify it, and change the IP address of the DNS inside to 8.8.8.8 or 114.114.114.114.

5. No matter what happens to the Apple phone, you can turn it off and restart it. Sometimes some small problems may get better as long as the phone is restarted, and the same is true if you can't download software on Apple's phone. Shut down and restart your phone, and maybe you can solve this problem.