Hello.
This is the Xiaomi enterprise platform. Because of the keyword, your question is pushed here.
Your problem is with the software settings and has nothing to do with the phone. I suggest you check the software settings yourself.
It is also very likely that the software is not compatible with the MIUI system. You can uninstall it and re-download it from the app store, or try another software of the same type.
For questions about third-party application software, we cannot give you a professional answer here. It is recommended that you contact the software developer or exchange experiences with Mifen in forums/posts.