There is no sound when using third-party music software (QQ Music, Kugou Music, etc.) to play songs on your mobile phone. We recommend that you:

1. Check whether the media sound is turned off: when playing music Adjust the volume key.

2. It may be a problem with the song itself, please play other songs to try.

3. Use the built-in music player to play and observe.

4. If the playback is normal, please check whether the music software you are using has the latest version, and try updating to the new version.