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When using the uwp version of NetEase Music under the win10 app store, song playback keeps failing. Please ensure that the network connection and playback device are normal.

Currently there is no better way than application reset.

1. First, I closed the NetEase Cloud Music process and then restarted the player.

2. Uninstall the software and reinstall it.

3. Restart the computer.

4. After deleting the download directory of NetEase Cloud Music, uninstall the software and reinstall the software.

5. Leave it alone, ignore it, it will be fine in a few hours.

About the connection problem of uwp network:

1. First, press the Windows (logo key) Open the "Command Prompt (Administrator)" item;

2. Then in the CMD command operation window that pops up, enter the netsh command and press the Enter key;

3. Then we enter: winhttp command;