If you are using a vivo phone and third-party software crashes, you can check the following methods:

1. Long press the software icon on the desktop - application information - force stop , or end the software in the background, and then re-open the software;

2. Restart the phone;

3. If the phone prohibits certain permissions of third-party software, it may cause the software to crash. . You can long press the desktop software icon - application information - permissions, open all permissions of the software and check;

4. There may be an abnormality in the application cache file, you can clear the application data and try: long press the desktop software Icon--Application information--Storage--Clear data. The data clearing operation will delete the software data. It is recommended that you back up the data in advance;

5. Check the updated system;

6. Uninstall and reinstall the software after backing up the data;

8. After backing up the data, go to the phone settings--system management/more settings--backup and reset/restore factory settings to restore all settings. This operation will not delete the data in the phone, but will restore all settings in the phone, including: set wallpaper, unlocking style, WiFi, default open programs, etc. Moreover, the third-party software account logged in to the phone also needs to be logged in again.