The song title of the mobile music player displays garbled characters. We recommend that you:

1. Check whether this phenomenon occurs in a certain song file. It may be a problem with the song file itself. You can use other software to download it. try.

2. If all songs display garbled characters, it may be a problem with the mobile phone software. Please back up your data (contacts, text messages, photos, etc.) and try restoring factory settings.

If the problem persists, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.