You can directly delete the music box in your personal ringtone library. After the music box is successfully canceled, the fee for the music box will be stopped from the next month. The specific cancellation methods are: 1. Use a computer to log in to the website www.118100.cn and delete "Music Box" in Manage My Ring Tones to cancel the service. 2. Use Tianyi mobile phone to log in: wap.118100.cn to log in and manage my ringtones, select the required ringtone box, and then delete the ringtone box. 3. Tianyi mobile phone users dial 118100, landline and PHS users dial 118101, under the "Manage My Ring Tones" menu, follow the voice prompts to delete "Music Box" to complete the service cancellation. 4. Use Tianyi mobile phone or PHS to send text message "Ck" to 118100/10659100. According to the text message reply, you can query "Manage My Ring Tones" and follow the prompts to cancel the music box. 5. Dial the local 10000 number to delete. Thank you for your attention to telecommunications products and wish you a happy life.
If the above information does not solve your problem, you can also log in to Guangdong Telecom Mobile Mall () and ask for help from online customer service, which is online 24/7!