Why can’t I turn off the built-in music on Apple’s lock screen?

The built-in music on the lock screen interface of Apple mobile phones is a feature that many people like, but many people report that after turning off the music, the music will automatically play again, or even cannot be turned off. Next, let’s take a closer look at the causes and solutions to this problem.

Possible 1. Headphone jack failure: Some users may cause the headphone jack to malfunction when plugging or unplugging headphones, resulting in the inability to turn off the built-in music.

Software failure: Sometimes, there will be some minor problems in the Apple mobile phone system, causing the built-in music to fail to close normally.

Solution

Check the headphone jack: If the problem is caused by a faulty headphone jack, you can try to replace the headset or clean the headphone jack. If the problem persists, it is recommended to contact Apple after-sales service.

Close the music APP: On the lock screen, long press the music icon and select to close the music APP. If the problem persists, you can try restarting the phone or updating the system.

Notes

Do not download third-party software at will to avoid causing more problems.

If the problem persists, you can try to restore factory settings, but be sure to back up important data.

If none of the above methods can solve the problem, it is recommended to contact Apple after-sales service or go to an Apple authorized repair store to solve the problem.