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What should we do if Big Goose informs us that the piano is broken?

Identify problem, contact piano technician, etc.

1. First, you need to determine what is wrong with the piano. Simple technical problems and pitch problems can be solved by yourself. Complex mechanical problems or structural problems require professional piano technicians to solve.

2. If the piano problem cannot be solved, you can contact a professional piano technician for inspection and repair. Professional piano technicians can be found at your local piano store or music school.