Hello:
This situation is usually caused by the outdated graphics card driver version in the computer causing screen freezes and crashes. You can open the software management in Tencent Computer Manager function, then search for the driver tool in the software management, and then use the driver tool to update the driver of your graphics card after installing the driver tool. After the update is completed, just restart the computer.
Tencent Computer Manager Enterprise Platform: /c/guanjia/