For your problem, it is recommended that you follow the following methods to see if it can solve the problem you encounter:

1. It is recommended that you enter the operating system under the power option Set the power mode to high performance;

2. It is recommended that you enter the control panel, find the IDT Audio control panel, and turn off "Enable power management" to see if this solves the problem you are encountering;

3. Reinstall the machine’s sound card driver;

4. Upgrade the machine’s anti-virus software to perform full anti-virus and turn off randomly loaded startup items that you don’t need to use;

If the machine problem persists after performing the above operations, it is recommended that you try to save important files and format the machine's hard drive, replace it with a regular clean installation version of the system installation CD, and reinstall the machine's operating system to see if it can solve the problem you encounter. question. If the machine problem persists after reinstalling the operating system, it is recommended that you directly contact the HP Gold Service Center for detection and processing. For the contact information of HP Gold Service Center, you can try to open the following URL, select the product type you are using (such as notebook products) and then Click to log in to the chat room for consultation:

/chat