Current location - Music Encyclopedia - QQ Music - I have not opened the film and television wireless membership and value-added services - Woku My Business, why does the business hall show that I have opened it, and my phone bill is deducted every mo
I have not opened the film and television wireless membership and value-added services - Woku My Business, why does the business hall show that I have opened it, and my phone bill is deducted every mo
I have not opened the film and television wireless membership and value-added services - Woku My Business, why does the business hall show that I have opened it, and my phone bill is deducted every month? I just paid 30

1. China Unicom will not customize services for you without your consent. If you find that the business is customized for no reason, it may be related to the following reasons:

1. Check whether you have responded to relevant text messages or answered relevant marketing calls to activate the business;

2. Check whether others have obtained your service password and other information and then handle it for you;

3. The mobile phone terminal manufacturer illegally built a menu on the mobile phone;

4. Due to your wrong operation Resulting in customized or on-demand services.

Due to the diversity of services, it is more complicated to activate services without reason. It is recommended that you contact the staff of China Unicom where the number belongs or go to the business office for verification.

2. How to unsubscribe users of Wokuwo·Free Data Listening: Log in to the Kuwo Music client → click on the upper right corner to enter the menu bar → click "Free Data Listening" to enter the data saving statistics page (below) Figure 1); Click "Service Details and Unsubscription", click the "Unsubscribe" button to unsubscribe (Figure 2 below); Enter your mobile phone number, click Get Verification Code, you will receive a verification code text message, enter the verification code into the corresponding After entering the box, click the "Confirm Unsubscription" button to confirm the unsubscription operation (Figure 3 below); entering the page of the unsubscribed service indicates that the unsubscription business is successful (Figure 4 below), and you will receive an unsubscribe text message. After the unsubscription is successful, no fees will be deducted effective the next month, and users can continue to enjoy the packaged traffic service until the end of the month.

3. Since the unsubscription methods for various value-added services are different, you can try to log in to the China Unicom APP client and click "Service" > "Processing" > "Other Business Processing" > "Value-Added Service Processing" >"Business Unsubscription", the business you ordered will be displayed on the interface. Once you find the business you want to unsubscribe, you can unsubscribe from the value-added service. If you are unable to unsubscribe, it is recommended that you consult China Unicom’s manual customer service to unsubscribe.

If you still have questions, you can contact China Unicom customer service in your home country for consultation. The local policy shall prevail.