1. Why is the iPhone unable to play sound?

Symptoms

There may be no sound during a call or when using the iPhone's built-in speaker Or the sound may be distorted, unclear, static or crackling.

In some cases, you might not see the volume slider in an app or Control Center, or you might not see the volume bar when you use the buttons to adjust the volume.

When adjusting the volume in Control Center

Solution

The following pictures will help you find the iPhone built-in speakers:

iPhone 5 and later:

iPhone 4 and 4S:

iPhone 3GS and earlier:

Verify that the volume is set to a level where you can hear it normally level. Make sure there is no device plugged into the headset jack or base connector. If your iPhone is in a case, make sure the speaker ports are not blocked by the case. Make sure the speaker and base ports are not blocked by debris. If necessary, use a clean, dry, soft-bristled small brush to clean. Carefully and gently brush away any debris. If you have audio problems when using a specific application, try testing other applications to see if the problem persists. If iPhone is paired with a Bluetooth headset or car kit: Try turning off Bluetooth. If you are having issues with Bluetooth functionality, follow the troubleshooting steps here. Restart iPhone. If restarting doesn't fix the problem, make sure your iPhone is updated to the latest version of iOS. If restoring the iPhone software doesn't resolve the issue, contact Apple Support.

2. There is no sound from the external speaker of the Apple mobile phone

You can check whether it is a personal operation problem or a malfunction of the earpiece.

1. Check the side of the Apple phone to see if the mute button is turned on. Select to turn off mute to restore the sound.

2. Mute may be turned on on the Apple phone system shortcut key, Settings - General - Accessibility - AssistiveTouch - Turn on AssistiveTouch, then click on the small white dot displayed on the screen, and click on the shortcut Just turn off mute in the key.

3. If you have set the Do Not Disturb mode on your iPhone, you need to manually turn off the Do Not Disturb mode setting to return to normal.

4. If there is still no sound from the phone, it may be that the phone has entered the headphone mode and has not recovered. Please insert the iPhone headphone data cable into the headphone jack, and then play the sound again to see if Back to normal.

5. If the sound of the mobile phone still does not return to normal, there may be a problem with the Apple mobile phone system or the earpiece. You can call 400-685-8800 to go to the Apple after-sales service center

3. What should I do if there is no sound when playing externally on my Apple phone?

Personal test works

My iPhone 6 suddenly malfunctioned and entered the headphone mode. Normally, I adjust the sound and display the headphone volume to play any sound (including making phone calls). ) are all using the headphone channel and the mobile phone microphone and earpiece are faulty to a certain extent

However, when sending voice via WeChat, you can call up airplay to change the sound playback mode. However, this method cannot fundamentally solve the problem because as soon as you open QQ Music or answer The phone returned to headphone mode

So I tried to share a song in QQ Music to WeChat and then started playing it in WeChat. There was no sound. Then I clicked the voice button and canceled to switch back to the speaker. I restored other functions (including the external playback of QQ music), but the same problem reappeared when I plugged in the headphones. However, this method can basically solve the above problems without affecting the use.

I hope my answer is right for you. Helpful

The specific phenomenon is that there is no sound when playing externally, but there is sound when plugging in the headphones. When adjusting the volume in the settings, there is sound. After exiting the settings, there is no sound again. When pressing the volume up and down keys, only the small speaker appears, and there is no sound. Volume indicator bar.

My solution: clean the dirt on the iPhone data cable interface and it will return to normal. Since I didn't have a small brush tool, I blew it directly with my mouth, then cleaned it a little with a piece of hard paper, and finally plugged and unplugged the data cable a few times to get it back to normal.

4. What to do if the iPhone suddenly has no external voice?

The reasons and solutions for the sudden loss of external voice on the iPhone are as follows;

1. Turn on mute mode causes no sound from the external amplifier, turn off mute.

2. If the headphones are plugged in and there is no sound, unplug the headphones.

3. Press and hold the volume button - resulting in no sound from the external amplifier. Press the volume button to increase the sound.

4. If there is no sound from the external amplifier due to hardware failure, go to a mobile phone store or after-sales service for inspection and repair.

Solutions to some basic problems with Apple mobile phones:

1. The iPhone 5s battery drains quickly and now needs to be charged twice a day. I went to the Apple store for repair and said there was nothing wrong with the battery itself. Is there any solution?

Solution: Delete the Chrome browser and Google Search App from your phone.

2. The alarm clock of Apple 6S and mobile phone *** do not sound and have to be restarted every 20 hours or so. Is there any solution?

Solution: Erase the device after backing up

3. Is there any solution to the fast battery consumption of Apple 7p?

Solution: First check the battery usage and which app is consuming abnormal power. If everything is normal and cannot be charged for a long time, turn on low power mode. Mine is 7, and I have no problem navigating in low-power mode for 6 hours.

4. The iPhone 6 I am using fell down today, and then I found that the wireless signal connection is not good. What is going on? Is there any way to fix it?

Solution: The wifi module on the motherboard fell off and soldered, resulting in virtual connection of the solder joints. It may also be the cause of the wifi antenna. If you are not a professional hot air gunner or soldering iron hand, don’t think about repairing it yourself and take it to a repair center

5. What should I do if there is no sound from the external speaker of my Apple phone

If there is sound when the headphones are plugged in, it means that the external amplifier function is not damaged, but there may be something that affects its external amplifier function.

02

First, go to the data cable insertion port and the bell mouth to check. The bell mouth is on both sides of the data cable insertion port. Check whether there is any foreign matter in the insertion port and remove the dust. Paper scraps etc.

03

If you have one, use a small brush first, usually the kind specially used to clean electronic products. Gently brush it in one direction. If there is something that cannot be brushed, You can use tweezers to pick it up properly, and be careful not to damage the parts.

04

After brushing, take a cotton swab and dip it in a small amount of alcohol to wipe the insertion port slightly. After blowing it dry, then turn on the external playback function and you can play songs. .

05

It is recommended that you clean the insertion port regularly, or add a dust-proof plug, which can appropriately reduce the occurrence of such failures

6 . What should I do if my iPhone has no sound?

Many Apple phones have encountered this symptom: the phone suddenly cannot play sound, but it can make and receive calls. There is a ringtone for incoming calls but no ringtone for text messages. All software is in a mute state. When using music software such as Kugou, there is no sound. Sometimes it will automatically stop playing or even exit. After plugging in headphones, the sound returns to normal. There is no sound at all when pressing buttons, shutting down, locking the screen, etc.

Methods that can be found online include restoring the firmware, reflashing, etc. However, for most people with such symptoms, neither the system nor the software can solve the problem.

This happened to my 4s twice. The first time, restarting and so on didn’t work. Finally, I used a toothpick to clean the tail plug, then used a hair dryer to blow for a while, and finally used the data Line charging and successful recovery. It is estimated that the tail plug is dirty or damp, causing poor contact.

The second time I lost my voice, I tried the above methods to no avail, so I tried other methods. I pressed hard on the blank space on the right side of the HOME button, and the sound came out, but it soon returned to the original state. The data cable was plugged in. A few times, it worked sometimes and sometimes bad, so I plugged the data cable in reverse and pushed the end plug in, and it worked. This time it is estimated that the tail plug is loose and the contact is not good. If this happens again, it will be sent to have the tail plug re-tightened or replaced with a new one.

7. Why is there no sound when playing songs on an Apple phone?

The poster and I encountered the same problem, but the causes are the same and different, so I don’t know

Symptoms: There is no sound in the music player, text message sound, game sound, WeChat. I put the phone to my ear and the earpiece has no sound

There is sound in SIRI, there is sound in WeChat external playback, and there is sound in incoming calls. Sound settings - Sound in *** Choose to have sound

Tried method: Settings-General-Restore-Restore all settings (N times, not working)

Connect the mobile phone to iTunes and restore (N times, It doesn’t work)

Jailbreak to delete the file (the jailbreak was unsuccessful)

The final solution:

Just when I was desperate (my phone broke If the warranty is repaired, it will cost you 1,500 to replace it with a new one (Apple will not repair it).

I used a hair dryer to blow the charging port and speaker port on the bottom and the headphone port on the top. I blew the bonus back and forth for 4 to 5 minutes, stopped and tried it, dug in, and it miraculously healed.

This is my personal experience. I successfully made the sound.

I don’t ask for points, just to help people who are as anxious as me.

8. Why can’t the mobile phone play external sounds?

(1) It may be that the profile mode is set to headphones, and it can be set back to the speaker.

(2) The speaker of the mobile phone may be broken.

How to quickly switch between earpiece mode and speaker mode in WeChat:

(1) Open the WeChat APP on your mobile phone and select the sentence you want to switch modes. You can put it out first and try to see which mode it belongs to (mine is earpiece mode).

(2) Press and hold the voice, a box will appear above the voice, click "Speaker Mode" in the box.

9. Why is there no sound when playing games on iPhone?

What should I do if there is no sound on my iPhone?

There is no sound on my phone

1 , Check the mute button

There is a mute button on the left side of the front of the Apple phone, which can control the current phone ***. When you find that there is no prompt sound on your phone, please first check whether the mute function is turned on.

2. Restart the phone

Please press and hold the "power button" button on the top of the Apple phone to open the power on/off option. Then slide the slider to turn off the phone, and then press the power button to turn it on.

3. Restore the phone’s settings

If the mute button does not work, you can try to restore all the phone’s settings. Open the Settings app on your phone's home screen. Click to open the "General" option in the settings list, then find the "Restore" option at the bottom of the general list and click to open it. Click to select the "Restore All Settings" option in the restore list. Then click the "Restore All Settings" button to start the restore. Restoring all settings only restores the system settings on the phone. This restore will not affect the data on the phone, such as photos, videos, music, etc.

If it cannot be solved! You can go to a regular Apple after-sales repair center in Beijing for testing and make an appointment in advance!

Xujiahui District Shengai Building Store Room 707, 7th Floor, Shengai Building, No. 88 Caoxi North Road, Xujiahui District