For reference, please refer to the treatment method that vivo mobile phone can't play music:

1. It may be because the mobile phone doesn't support the music format, so you can try to play it by changing the audio format supported by the mobile phone;

2. It may be that the audio file is damaged, so you can play other music, or delete the audio file, and then download and play it again.

3. Go to Settings-Applications and Permissions/More Settings-Application Management-Find the player-Store, and then clear the cache and data of the player;

4. Try playing the same music with another player;

5. It may be due to the copyright problem of the music itself, and some copyrighted songs need to be played by the player that downloaded the songs;

6. Try to upgrade the system.