Please refer to the solution for the problem that vivo mobile phone cannot play music:

1. It may be because the mobile phone does not support the format of the music. You can try to change the audio format supported by the mobile phone;

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2. It may be that the audio file has been damaged. You can change to other music to play, or delete the audio file, and then try downloading and playing it again;

3. Enter Settings--Application Go to Permissions/More Settings--Application Management--Find the player--Storage, then clear the cache and data of the player;

4. Try changing other players to play the same music. ;

5. It may be due to the copyright issue of the music itself. Some copyrighted songs need to be played with the player where the songs are downloaded;

6. Try upgrading the system.