The microphone in Tmall is not turned on, so when you open the music player to play music, and then enter the Taobao software, the music will stop playing. The solution is as follows.

1. First, unlock the Apple phone to enter the system main interface, and click on the interface settings to enter.

2. Scroll down the interface and click Privacy.

3. Then in the opened page, click the page microphone to enter.

4. Finally, in the page that opens, find the app that needs to be authorized, and click the small dot to enable authorization.