Answer: 1. Check whether a network proxy is used. Method: Open the browser → click Settings (gear icon) → select "Internet Selection" → select "Connection" for the second setting. Check whether the content is filled in. If there is a network proxy selected, try to uncheck it.

2. Try to turn off the firewall and check whether the anti-virus software intercepts Kugou information. For example, Computer Manager's flow control, 360's flow control, etc.