What should I do if my Samsung phone pauses after playing music for a while?

If your Samsung phone automatically pauses when listening to music, we recommend that you:

1. Check whether the music auto-off function is set: Music - More in the upper right corner (menu key) - Settings - Music auto-off - Off.

2. Check whether the flip mute or easy mute function is set. It is recommended to try turning it off.

3. Change other music to play and observe whether the same problem occurs.

4. If it doesn’t work, please try updating the mobile phone system version.

5. If it is already the latest version, please back up the data on your phone and try restoring the factory settings.

If the problem persists, it is recommended that you bring your purchase invoice, repair card and mobile phone to the local Samsung after-sales service center, and professional engineers will help you detect it.

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