Find the music software in the phone settings and clear all the data and cache; if that doesn’t work, you can restore the phone to factory settings and it should be fine.

The specific reasons may be as follows:

1. This is caused by the program cache being blocked. During the use of the program, some caches will continue to be generated. Just go to "Settings--Applications--All", find the program that has stopped running, clear the cache, and it will be solved.

2. Since the mobile phone has insufficient running memory, you can try clearing background running tasks

3. There may be a program conflict. There are too many softwares. Whether the application can be installed or whether it can run normally after installation will inevitably involve compatibility issues. If it stops running due to conflicts, it can be uninstalled.

4. Try to uninstall the software and see if it appears. If it does not appear, try reinstalling it. If there is still a problem, it is a software problem. Don’t install this software.