Turn off the background music and voice player of the elevator must be operated by professional elevator maintenance personnel. Because the elevator voice pronunciation device is a speaker, which is installed on the back side of the guard plate in the car, which is the back side of the metal plate with the floor selection button in the elevator. There are volume knobs and dials on the speaker. You can lower the volume or turn the dial to cancel this function. Then find the speaker behind the inner protection panel, see the plug-in or terminal connected to the speaker, unplug it, and turn off the player.