You can complain about Kugou’s automatic deduction by following the following steps:
1. Contact Kugou customer service: You can log in to Kugou official website or Kugou client, click the customer service button, and select Online Customer service or call the customer service number, explain your problem to the customer service staff, and provide relevant evidence.
1. Complain to the bank: If your bank card is illegally debited, you can complain to the bank, request a refund of the illegal deduction, and ask the bank to stop cooperation with Kugou.
3. Complain to the consumer association: If you believe that Kugou’s behavior violates consumer rights, you can complain to the local consumer association and ask the association to mediate or file a lawsuit. To sum up, if you find that Kugou automatically deducts fees, you can first contact Kugou customer service to communicate. If the problem cannot be solved, you can complain to the bank or consumer association. At the same time, it is recommended that you carefully read the relevant agreements and terms when using automatic deduction services such as Kugou to avoid unnecessary losses.