Solution: 1 Please check whether your network firewall prohibits QQ music from accessing the network. If you use Rising, Jinshan, Skynet and other firewalls, please check whether "No QQ Music and Plug-ins" is set, change the "No" status to "Allow" status, or exit the firewall and try again. 2. Please try to open this webpage:/index.shtml; 1. If you can't browse normally: Is the host in qqmusic.qq.com configured? If so, please delete it and reopen qqmusic. Note: Please look for the local host file. The search method is as follows: ①windows 2000 users: c: \ winnt \ system32 \ drivers \ etc \ hosts double-click the hosts file and open it with notepad; ②windows xp users: C: \ Windows \ System32 \ Drivers \ etc \ hosts Double-click the hosts file and open it with Notepad; Then look for qqmusic.qq.com in the notebook. If you delete this line and save it, you can use QQ music player normally. Please check whether your network connection is normal, and please close some software that occupies network resources, such as downloading software and Internet TV, and then try again. If you surf the Internet in the company, you need to ask the network administrator whether the access to music.qq.com is blocked. Please download the latest version of QQ music player in music.qq.com. 6. You can log in to the player through QQ music on the QQ page. 7. If the fat32 file system is used, because the number of files stored in the directory is limited, the longer the file name, the less files can be accommodated, so it is necessary to delete the files in the temporary directory of the system. Search. Exl files, and then delete them all. 8.wmp damage: wmp detection page is:/music/player/check/player _ check.htm If the detection page can't help you locate the problem, please refer to the following practices: ① Please use windows media player to play a song in local wma format; ② Play another network song in wma format, such as/Kuang Ren/Quan Bu/My Music/Up/C4 BAFCC/002235/3048558207.wma; If the songs can't play normally in both cases, it means that your wmp is damaged. Please download the new version of wmp 10 or wmp9 and reinstall it. Wmp download address:/soft/soft/mediaplayer/default.htm.