Uninstall the cool music box; Use antivirus software. 1. Uninstall the Cool Music Box: If it is confirmed that the Cool Music Box contains viruses, the best way is to uninstall the software. 2. Use antivirus software: You can try to use antivirus software to scan and remove viruses. For example, you can scan the whole map with software such as computer housekeeper and remove it with anti-virus function.